![](https://play-lh.googleusercontent.com/a-/ALV-UjUeaSRxuLfNL0rSC7V8yE2kp5AL61dvE-fxJwpWD1eMNwbvWXkuHA=s32)
Katie Alexander
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This last update has made the app crash too many times to count and I'm not happy with it anymore. I've uninstalled it and reinstalled it several times but it's still not working correctly. When you go to add a deal it stops on the "add deal" page and freezes. Edit: the app was working just fine before. I can't add a picture to show you exactly where it freezes, but I click on the $1 any size drink deal, select a large Coca-Cola, the next page is where it freezes (example).
3 people found this review helpful
McDonalds USA, LLC
24 July 2024
Katie, you shouldn't have to reinstall that frequently. drop us some details via the link below so we can look into it: https://www.mcdonalds.com/us/en-us/feedback.html
![](https://play-lh.googleusercontent.com/a/ACg8ocJ_L_6roKaBU7mUC3vbdl1M5SU3USuLvF-L6QueYoxkQ8wECg=s32-mo)
Cindy Bessette
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App doesn't always work. It will say I used it already when I didn't. Other times, it just won't load. It's also stingy when you try to load a receipt and find out it's once a month. You lose points when app is down. I have un-installed and reinstalled it so many times. Always more work for me! I see several people were told to delete and reinstall. They said the same to me, so I edited my review!!! Still glitchy and unresponsive for such a large company!!
164 people found this review helpful
McDonalds USA, LLC
16 July 2024
Cindy! we always want the app to work for you. try uninstalling and reinstalling the app. if you still have the same issue, hit us up here: https://www.mcdonalds.com/us/en-us/feedback.html
![](https://play-lh.googleusercontent.com/a-/ALV-UjXnFmTUoi0cYWswydMfYnu3Zn3q9NnZypNu0CcBCEdrtsjTOgsvkQ=s32)
Jasmine Sanchez
I used to absolutely love this app and gave it five stars— it was accurate, efficient, and the deal and points were easily accessible. I would use this app every single day to get the $1 breakfast sandwich every morning and it would be amazing to use the deals and rack up points. Now, for probably the past month or so, none of the deals are working for me and almost none of the points are accessible to use, only a few things. I have reached out to the Customer Care for help but it's not helping.
31 people found this review helpful
McDonalds USA, LLC
24 July 2024
we're here to help, Jasmine. try uninstalling and reinstalling the app. if you still have the same issue, drop us a line here: https://www.mcdonalds.com/us/en-us/feedback.html