![](https://play-lh.googleusercontent.com/a/ACg8ocLTqhTj5tJFeoNQqdJrwxJAFAGtb8MMlcEA7Bj3GpUX6YyS5A=s32-mo)
Scott Westveer
Better but not great. Improved over Lorex Cloud, but playback is still clunky. Notifications include time stamp, so this completely breaks the "snooze" function as every instance is a new notification that hasn't been snoozed. Also, when offline, events that happened while offline are not synched and do not show, even if refreshed. Motion detection " zones" are still not functional properly. No adjustment for recording duration for notifications.
8 people found this review helpful
![](https://play-lh.googleusercontent.com/a/ACg8ocI40xaI9X3_NRhFOnec3SPjKhJILFTzNiJO_o4Un_EBFxLlWw=s32-mo)
Scott Altice
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Works, more or less...but it's just a neutered version of Dahua DMSS (like most of Lorex products, deprecated Dahua). Not sure what the "pro" part is, as it's even less functional than Lorex cloud (which is not great but works). This is the only app that works with some lorex NVRs if you want P2P remote access. Also, notifications & motion detection are obtuse to access, like other functions. Not surprisingly, this app inherits many of the DMSS app quirks - so it looks familiar to me.
4 people found this review helpful
LOREX TECHNOLOGY INC.
12 December 2023
Hello Scott, We apologize for the inconvenience caused by the current version of the Lorex Pro app. We are continuously working to improve the app experience and appreciate your honesty. We are truly sorry to hear about your less than satisfactory experience with our app. Thank you, Lorex Customer Experience Team
![](https://play-lh.googleusercontent.com/a/ACg8ocJx4iKx6R1QEFWZpuGtLiN7BOuAIm9iR-W1nO9-GV99LQqioQ=s32-mo)
David R
This app is absolute junk. You'd think a huge corporation like Lorex could do so so much better. They sell you the cameras but not a quality app to use them effectively. I have a large system and was recently encouraged by Lorex to transition to the Lorex Pro app. So many regrets. It's simply a nightmare to use. You have to constantly reload every camera individually to view, if you can actually get them to view. What clown was hired to develop this app?
3 people found this review helpful
LOREX TECHNOLOGY INC.
19 June 2024
Hello David,
We apologize for the inconvenience and frustration you have experienced with our app. We are constantly working to improve the user experience and will take your feedback into consideration for future updates.
Thank you,
Lorex Customer Experience Team