Ooma Office Business Phone App

Ooma

About this app

Stay connected on the go with the Ooma Office business mobile app. Whether you’re at home, at work or somewhere else, you’ll be able to access the #1 rated business phone service right from your smartphone. Starting at just $19.95/user/month.

Keep collaborating.
Co-workers can easily stay connected with group messaging, group calls and extension dialing, letting you connect to colleagues whenever you need to from wherever you are.

Never miss a call.
Forget about missing important calls by routing all your important business phone calls right to the Ooma Office app.

Manage business calls better.
Easily transfer calls to your co-workers to help clients and customers get the help they need faster.

Eliminate business interruptions.
Seamlessly flip calls between your desktop phone and mobile app to keep the conversation going.

On-the-go voicemail access.
Check your voicemail from wherever you are right within the business phone app.

Easy setup.
Keep your current number or choose a new one from any available area code. Toll-free numbers are also available.

Current customer? Log in to access your advanced features.
Just log in with your phone number, extension and password to get started.

***** IMPORTANT NOTICES - PLEASE READ *****

The Ooma Office for business mobile app works with Android devices running 8.0 and higher.

Be aware that some mobile network operators prohibit or restrict the use of VoIP (Voice over Internet Protocol) over their network. They may prohibit the use of VoIP over their network or impose additional fees and/or charges when using VoIP over their network. By using Ooma Office over 3G/4G/LTE, you agree to familiarize yourself with and abide by any restrictions your cellular carrier imposes and agree that Ooma will not be held liable for any charges, fees or liability imposed by your carrier for using Ooma Office over their 3G/4G/LTE network.

Ratings and reviews

App is absolutely terrible. I have reached out to ooma several times and if I get a reply they just say to delete the app and redownload it. Calls are dropped when I hit accept. Sometimes I am in the middle of a call and connection is lost. Sometimes I can listen to voicemails on the app and sometimes I cannot. Half of the calls don't even come through the app until I get a missed call notification. Very very glitchy and not a good look when I have to call customers back all the time.

Clicking "accept call" and then having it miss the call is a real fun feature of a PHONE app. It is infuriating to have several major but simple bugs that meed fixing. Delays (5+ seconds) in call connection, failure to answer calls when I click accept, and 0 indication when calls end. Overall Ooma is nice as a concept but there are several issues that just make it obnoxious to use when customers can't get it.

This app would work if microphone volume in VOIP mode would work. Using cellular mode is the only way to have good call quality consistently. UI is much better in VOIP mode. Cellular uses the default android dialer, and closes the app when you hang up - annoying. Overall quite clunky. When receiving another call (call waiting) while on speaker phone, the screen is locked to the incoming call. Dismissing the waiting call hangs up the current call too. It's like this app is in beta or something.

What's new

Welcome to the Ooma Office app version 7.0!

-Android Widget: One-tap access to Keypad, Voicemail, Call Logs from your home screen
-One to Many Messaging: send an SMS to up to 25 destinations at once [Pro tier]
-Scheduled DND: Need a 1-hour break? Taking the rest of the day off? Updated Do Not Disturb mode allows you to set how long you wish to stay unavailable for calls (the calls will go to your voicemail)
-Avatars: add a personal touch to your profile
-Much better Bluetooth reliability