RTC-OnDemand

RideCo Inc

About this app

RTC-OnDemand is the RTC of Southern Nevada’s (RTC) new transit program offering on-demand shared service for Southern Nevada residents and paratransit customers. The new service provides riders with the flexibility to schedule their RTC bus in the RTC-OnDemand zone.

How it works:

- Paratransit customers living in the RTC-OnDemand zone can call or book their same-day ride on the mobile app and travel within the zone or anywhere in the overall RTC service area.

- Non-paratransit customers can book their ride on the mobile app and travel within the RTC-OnDemand zone, including businesses, residences and/or an RTC bus stop to transfer to travel outside of the RTC-OnDemand zone.

RTC-OnDemand is an extension of the RTC’s current residential transit system with the current zone servicing the southwest part of the Las Vegas Valley and West Henderson. Service is available daily from 4 a.m. to 1:45 a.m. and costs the same as RTC transit fares, starting at $2 for fixed-route and $3 for paratransit customers. For a list of fares, visit: https://www.rtcsnv.com/ways-to-travel/fares-passes/

Vehicles are ADA-friendly and seat up to 12 passengers and are equipped with free WiFi and three bike racks.

For more information on the program, visit: www.rtcondemand.com.

Ratings and reviews

Really easy to set up and use. The location tracking to set pickups and drop offs can be a little funky but the skilled drivers and consistent notifications make it cheap, safe, and simple. I wish the serviceable area would expand a bit, then it would be perfect.

The drivers are awesome, but I've had about 4 app issues and when they call about it they literally get mad at me to defend the issue and tell me what I'm not really seeing what I'm looking straight at as if I'm talking about a family member, lol. Customer service is the worst! If you have any app issues, beware they 9/10 will not help you and just make you feel uncomfortable. I love the drivers, though, and the rest is awesome. Get people who will grow the company in a positive direction <3

This service is amazing fir ruders like ne who are out of the normal RTC transit area. It is OnDemand who provides a high degree of mobility for me, and I am able to attend to all my business within any community in the Las Vegas Valley. I am thrilled and in love with this seamless service that allows for unimpeded mobility. Thank you!!!!!!❤️❤️❤️❤️❤️