Rimesh Patel
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Frustrating and non-functional at most times. To make matters worse, Samsung has discontinued this app and replaced it with Samsung Smart Things. The problem is the Smart Things interface drops so many of the features of this app. Dropped functionality includes having multiple profiles, animated wallpapers, Voice ID, Memo, Whiteboard, To-do, and Calendar features. Why did I buy this $4000 "smart" fridge again????
15 people found this review helpful
Samsung Electronics Co., Ltd.
09 May 2024
Hi Rimesh, We are sorry for any inconvenience caused. We will consider it as a feedback for the SmartThings app and if you need any further assistance we request you to contact us with a detailed description at https://www.samsung.com/us/support/contact/?model=N0060019&app=smartthings
Mel Doner
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UPDATE...I am thrilled to report the app is once again functional and everyones calendars can be seen on the fridge. The most useful function for a busy family! Have one of the original family hub refrigerators, was pleased because the calendar syncing was particularly useful in a family of conflicting schedules. Now you have made the app extinct and replaced it with a useless smart things app. Really makes me mad.
6 people found this review helpful
Samsung Electronics Co., Ltd.
26 January 2024
Hi there, We are sorry for any inconvenience caused. We would take it as feedback and if you need any further assistance we request you to contact us with a detailed description at https://www.samsung.com/us/support/contact/?model=N0060019&app=smartthings
Robert Waring
Without this app, I can no longer use the shipping list. It did not show up on my phone in smartthings. Most other apps and features I don't use because they have been removed over time and got tired of switching to whatever new temporary garbage you replace it with. I wasn't ask that impressed with the refrigerator when I initially purchased it, but I really wish I would have didn't less and got something better. So disgusting with samsung, I want to get rid of all their products.
42 people found this review helpful
Samsung Electronics Co., Ltd.
22 August 2021
Hi there, we are sorry for inconvenience, we always strive to deliver the best user experience. However, your experience did not reflect the same. Please don't hesitate to reach out to us at HTTP://familyhubcare.zendesk.com.