Simple Mobile My Account

SIMPLE Mobile

About this app

Manage your Simple Mobile service anywhere, at any time. Download the Simple Mobile My Account app today and never worry about how to refill again.

This app also measures the network quality during calls in your service area based on your location. This allows Simple Mobile to continually work towards improving your call reception and network quality.

Additional Features:
• Purchase Airtime
• Add Airtime with a PIN Card
• View Service End Date
• Manage your Reserve
• Enroll in Auto-Refill
• Use a Widget to check your Data Balance
• Chat with Customer Support
• Create an Account and log in
• Edit your Profile
• View Transaction history
• Manage credit cards
• Refill for a Guest
• Find nearby Dealer locations based on your current location or zip code
• Enroll in Rewards, and get rewarded for every transaction.

Not a Simple Mobile customer?
Join today! Visit www.simplemobile.com to learn more.

Simple Mobile from TracFone, a Verizon Company

Ratings and reviews

I've had this service for a number of years. In Nov 23 I was overcharged by $40 which they were able to refund in just over a week. Since then I have been unable to pay my bill or redeem any rewards points via app. There's always an error box pop up. I have to call and go through all the sales prompts before I'm able to pay the bill. The customer service is friendly but doesn't always help. I spent 30 mins in a chat to resolve an issue, "your issue is resolved", only it's still quite present.

Where do I start? It's too slow, at the bottom just a straight line. No arrow to go back to the page you were just at. Or an arrow to go forward. The other night for a full 15 minute conversation all I heard was static..but they didn't hear it at their end. Later on my daughter heard it at her end, but I couldn't hear it at my end . Then sometimes it will glitch..be all over the place. The volume is not loud. I have it at maximum level and it's not loud.

The fact it doesn't ever work properly, customer service is just the same. They can't ever fix an issue over the app i always have to call. The amount of farm animals in the background that drown out the voice i already can't understand is the most aggravating part of it all!!!! I keep losing service that I constantly have to restart my phone. Can't even change payment cause the app keeps saying error. I have to wait for my service to shut off in order to pay for another month service.

What's new

Improvements to app stability and updates.