Packeta

Zásilkovna s.r.o.

About this app

Send your packages to the Z-BOX.
Z-BOX is a self-service dispensing point for the Packeta, thanks to which you will no longer be like a thorn in the side and wait for the courier to call you. Delivery price from 41 CZK. Nonstop operation.

With the Between Us service, you simply send the shipment to another dispensing point or to the door in no time - without queues and long waits. No more paperwork, long forms or label printing. And from 69 CZK.

Thanks to the application, you also have an immediate overview of all your shipments. Both about the ones on the way and the previous ones.

What awaits you in the application?
Sending a shipment - Between us
No more paperwork, forms or label printing. Send our shipment in no time with our mobile application, in which you will find the Between Us service. All you need is a phone and online payment.

Shipment return
Do you need to return the shipment to the e-shop? No problem. The application allows you to easily return the shipment, just enter the code you received from the e-shop. You don't have to fill anything else.

Tracking
Thanks to detailed shipment tracking and connection to our system, you will know exactly where the shipment is located.

Push Notifications
Be in the picture. The application notifies you immediately when the shipment is ready to be picked up.

Dispensing points
Thanks to the interactive map, you can search for the nearest dispensing points in the area. The built-in filter also allows you to select the places where you can pay by card, for example. In the detail of the dispensing point you will find a description of how to get there, including photos or opening hours.

Shipment archive
In the shipment archive, you can view all your shipments that have ever been paired with your account.

Ratings and reviews

App works if you want to pick-up a parcel, but fails horribly when you want to send one, because at the last step, when you need to pay, nothing happens. You just get a general error message and that's it. I tried 3 different debit cards, 2 credit cards and Google Pay, nothing works. And guess what, you cannot pay at any pick-up point, you can ship parcels ONLY by using this faulty app...

This service needs to be shut down. Forcing users to download an application and register with their data just to open the box (when home delivery was chosen) is absurd. During registration, the SMS is not received despite trying 10+ times. I am unable to register thus receive my packet (that is by the way delayed by more than a week). Truly the worst service there is in Hungary, avoid at all cost.

Very "clever" design... If you try to add a parcel to be able to see its whereabouts the app requests the tracking number (which should be the only required thing) and the delivery password which you get only on delivery day!!! That means in the app you can only see the package status on delivery day, meanwhile on the website you can track it just fine anytime, only with the awb. Why do I need the app then? Utterly useless, instant uninstall.