Ken C
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Overall, it's a pretty terrible app. Allows you to pay and order ahead. So, 1 star. Not prioritizing mobile orders is a store problem, not an app problem. What IS an app problem is the menu organization. Things not listed anywhere in the app. Even stuff on the top 10 list isn't found elsewhere in the app. Payments sometimes don't work. I can often still order "sold-out" stuff in person at stores. Even the website links don't work or list old promos. CoCo needs to hire some new IT people.
1 person found this review helpful
Francesca C
So glad I found this app, it has worked great for both delivery and pick up. One feature I wish it had was a brief description of the drinks and toppings. When I click on a drink it takes me directly to the order screen, I've had to Google beverages and toppings just to know what Coco's drinks are.
7 people found this review helpful
Joanna Lee
Worse than ordering in store. I ordered 2 drinks to pick up, yet I waited 30 mins for my drinks. This wasn't the issue, the issue was that people who ordered in-store after I waited for 20min, they would get drinks right away. The only good thing about the app is to collect points and sometimes their deals. Other than that, I would rather order in store
20 people found this review helpful