MyTelkom

TELKOM SA SOC LTD

About this app

The newly revamped Telkom app brings smart, seamless service to your fingertips – reimagined to be faster, sleeker, and more convenient than ever!
It's loaded with new features, like:
Convenient biometric login
Easy digital profile setup
Seamless switching service
Exclusive special offers
And much more!

Designed to make to make your life simpler, smarter, and more connected!

Ratings and reviews

September 2025 - can't even login anymore. Error message says it's not me but them and they just spammed me by email about the greatness of this new app, it's so great it only has one bug, you can't login. July 2025 - How do you manage to make this app worse with every update. It's dead slow and buggy, functionality sucks. With the previous major version of this app, you could do things like view balances, transfer. This version can't do the most basic things.

First after logging in, it opens in an Asian language. Now if you want to topup, you get as far as "choose package", with nothing to select. It makes you bloody mad as hell. And yes, I'm not stupid, I cleared the cache, app data, reinstalled the app. Does this on various phones. Even on the internet, same story. Ends on choose package, with nothing to select!!! Now you will blame my browser. Pathetic. NOTHING helps. Biometrics does not work. What works......nothing.

Not a great app, on my S24, the biometrics does not work to login. Very often, when going to different menus, they time out or give errors. functionality is basic when it works. Now with the One UI 7 update, it can't login either. Just comes back to the login screen all the time.. Followed all the advice, it never helped. new app is worse,worked fist time, now just says something along the line of "there was a issue, don't worry, it's us and not you" if i try l. if I could give no stars I would