Stan
De lijn , so you don't offer any option to send a feedback, an opinion regarding your transportation service. You don't have a customer service in your app? The drivers come and go when they want, and you don't give a f..k because it's Belgium, right? Waiting more than half an hour at 23: 00 while you know that the bus is chilling at the end of the route.😤 I payed a 1 Year ticket, (365 euro) and you don't give any compensation for changing the route, switching the tram lines with buses.
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