Chelsie Walker
I am so incredibly disappointed!! DO NOT BUY THEIR PRODUCTS! I bought the moisture meter to check my indoor plants and their app is completely unusable! I used it with no problem for about 30 minutes and loved it. Now, it asks me to clear the cache and restart every time I open it. I did both (and restarted my phone) multiple times but it did not help. I will have to return the moisture meter because it's completely useless without the app. I'm so bummed I have to search for another product š«¤
1 person found this review helpful
Ranger Rick
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It is a fairly decent app. However, when internet drops it becomes challenging to bring devices back on-line. A big drawback is you can't do it without being on the same wifi network. You can turn lights on/off remotely but can't bring them back online remotely. Lastly, after arranging your devices in a specific order, the app rearranges them and believe this is done when the app updates....big inconvenience. š
6 people found this review helpful
Volcano Technology Limited
April 22, 2021
Dear user, we really appreciate your feedback, we will strive to provide you with a better experience and service.If you have problemsļ¼please kindly send an Email to volcano@volcano-smart.com with the information, we will solve your issue and get back to you ASAP. Thanks for your support and understanding.
Kris Craig
The 3/22 release introduced a new bug that's incredibly annoying! Seemingly at random, the device will stop responding to all commands from the app, including power on/off. I have to force-close the app, clear the cache, then restart the app. At this point, the device is showing as "offline". When I tap it, the device screen shows the offline popup. But when I go back to the previous screen, the device shows as online again and now responds normally. This started happening after latest update.
103 people found this review helpful