Hi, sorry for the inconvenience caused. This App is the international version App. For China mainland devices, please use the “萤石云视频“ to add and load the device.
We are sorry about the issue you are facing. Can you share some more details of the issue with our support team at appfeedback@ezvizlife.com, so that we can help you better?
新功能
1. Added support for new smart controllers. 2. Optimized the Bluetooth function of smart lock. 3. Regular daily updates.