Genesys Tempo

Genesys Cloud Services, Inc.

Mayelana nalolu hlelo lokusebenza

Uhlelo lokusebenza lweselula lwe-Genesys Cloud's Workforce Management lwamahhala. Impilo imatasatasa. Siyazi ukuthi kuwena, ukuba nethuluzi elikuvumela ukuthi uhlele kangcono futhi uhlele usuku lwakho kuyisidingo, nekhono lokwenza kanjalo usohambeni, libalulekile. I-Genesys Tempo ikunika amandla okuthola ibhalansi enempilo yokuphila komsebenzi noma kuphi nganoma yisiphi isikhathi. Ngalolu hlelo lokusebenza, ungakwazi:

* Buka isimiso sakho.
* Thola izaziso lapho uhlelo lwengezwa, lushintshiwe noma lususwa.
* Gcina umbhalo walokho amahora abo okusebenza ngokushesha nangempumelelo.
* Yazisa umphathi wakho ukuthi uphuza ukufika emsebenzini wakho olandelayo ohleliwe.
* Dala izicelo zesikhathi sokuphumula futhi uthole izaziso lapho izimo zesicelo zishintsha, noma izinguquko zenzeka.
* Bona ukuthi yiziphi izinsuku ezitholakalayo zekhefu, yiziphi izikhala ezigcwala ngokushesha nokuthi ukuphi emgqeni wezicelo zekhefu ezisohlwini lokulinda.
* Cela ukuhwebelana nozakwethu othize noma uthumele ishifu ebhodini lezohwebo.
* Phequlula amashifu atholakalayo ukuze uhwebe futhi ulahle ishifu yamanje noma wengeze ishifu entsha. Ungakwazi futhi ukubuka isimo sale micimbi.
* Thola izaziso lapho ishejuli yengezwa, noma isuswa, lapho isicelo sekhefu sivunyiwe noma sinqatshwa, lapho kunikezwa ishifu, nalapho uhwebo lweshifu lwamukelwe noma lwenqatshwa.

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