Great Southern Bank Australia

Credit Union Australia

About this app

Do your banking anywhere and at any time with the Great Southern Bank Mobile Banking app. Check your balances, schedule payments, pay bills on the go, and use PayID to send and receive money using a mobile phone number or email address instead of remembering a BSB and account number.

Security features:

• Change your password after you log in
• Reset your debit card PIN
• Fingerprint login and Face ID on supported devices
• Lock your debit card temporarily if you misplace it

Other features

• The Vault allows you to hide your savings account to help you reach your savings goals faster.
• Activate your debit card
• Search pending payments and transactions
• Add and delete scheduled payments
• Delete payees and billers
• Make fast payments using the New Payments Platform (NPP). Transfer funds in under a minute between participating Osko financial institutions [1]
• View interest rates for home and personal loans
• View your loan redraw amount
• Contact us via phone or email

More features at www.greatsouthernbank.com.au/digital-banking/mobile-banking

Getting started
Download the app and click the “Register” button on the login page.

Alternatively, you can register online at www.greatsouthernbank.com.au/ob-register, call us on 133 282 or drop into your local branch.

If you’re already registered for digital banking, simply download the Great Southern Bank Mobile Banking app and you’re ready to go. The first time you log in you’ll need your existing Great Southern Bank customer number and password. After that, you can save your details securely.

Important Security Information
Great Southern Bank Mobile Banking provides the same high level of protection as our online banking service. To stay secure, we recommend that you:
• Keep your password and customer number secret
• Always log out once you’ve finished your banking

Remember, we will never send you emails, SMS messages, or call you to ask for personal information such as your customer number or password. If you receive any suspicious communications, do not respond or click on any hyperlink or attachment included in the message, as it could be an attempt to obtain your personal information or fraudulently access your account. If you’re in doubt, please call us immediately on 133 282.

If you have accidently revealed any personal banking information, please change your password immediately and contact us on 133 282.

More advice for protecting yourself and your information can be found at www.greatsouthernbank.com.au/tools-and-services/support/security-and-fraud

Important Information
Your use of the app, and any specific products or services that you may access using the app, is subject to our Terms & Conditions. Before downloading this app, please read both the Terms & Conditions and the security tips – available at www.greatsouthernbank.com.au/tools-and-services/support/security-and-fraud

Any reference to digital banking in the Terms & Conditions also applies to the use of this mobile banking service. By clicking download and installing, you agree to the Terms & Conditions.

The Great Southern Bank Mobile Banking app is provided by Great Southern Bank, a business name of Credit Union Australia Ltd ABN 44 087 650 959, AFSL and Australian Credit Licence 238317. This is general information and does not take into account your objectives, financial situation or needs. Consider whether this service is appropriate for you before deciding to download the Great Southern Bank app.

Google Pay and Google Play are trademarks of Google LLC.

[1] Refer to New Payments Platform and Osko NPP Terms at www.greatsouthernbank.com.au/npp-terms
There’s no fee for accessing your Great Southern Bank accounts using our mobile banking app. Mobile network provider charges may apply. Access is subject to availability and maintenance, refer to our website for more information.

BETA operating system software is not supported by Great Southern Bank, please refer to our Terms and Conditions.

Ratings and reviews

I have had nothing but issues for months with this app. I have been a CUA/ Great Southern customer for over 20 years without issues. Now I cannot login in via the app, since an update a few months ago. it's now a pain, and have to go through mobile website, which is hard to use on a phone screen. talked to GS, if I can't get a fix, my next step is to move... I have the same Android phone, everything works seamlessly. Something needs to happen, or we will leave.

update: app is now working the glitch is fixed. I had no issues with it on the computer. So waited 24 hrs. the app is terrible. have tried 5 times today(20/06) to try and log in. unable to login. this is why we need actual banks. isn't working since updating

I spent three hours.... This follows on from my first part. In their app they want customer number. For me to find it I need to quit the screen and lose all my input to date. It's 2 am and I am in hospital. Did I mention I am mad. Send communications through the app. Get to the end of the script. They want my member #. I am in their app. At least give me option to insert from a drop down list. Better still ask for information at the very start. Quite screen. Email wife " I give up"

What’s new

We’ve been busy improving your mobile banking experience.

The latest version of the app includes:

Small bug fixes and improvements.
If you encounter any problems, please delete and reinstall the app.