Great app when u work out how it works. Did have a few issues to begin with, & customer service were quick to help me out when their computer systems were down. Still honored my voucher as I had a screenshot. Saved me a bit of money. I hope they can resolve their fair wage issues though. Otherwise I may have to take my $ elsewhere.
First timer. Didn't realise needed to first scan the price lock voucher then pay for fuel using the $ previously loaded in the app. The attendant and I took a couple of goes before we understood how it worked. Better next time. Saved $10 on a 40 litre fill up so very happy.
Loved the app when I first installed it. Over the last six weeks, I have not been able to use it. I try to lock in fuel price after cvc number and it comes up with error code Lima. I have uninstalled and reinstalled app several times. I have rang 7eleven and was instructed to delete and add credit card which I have also done several times. Am frustrated and fed up with it so much I am just about to uninstall app for good.
The savings this app affords make it well worth your while. However, the shortfalls are extremely frustrating. The system regularly glitches so the advertised cheaper price is not always available. Add to that the inability to cancel or change a locked in price for 7 days, or until it is used, and the frustration levels are magnified. In short, this app has the potential to become truly awesome - once the bugs are ironed out. Until then, it's just another below average download.
Was great for a few weeks. Now it just says 'error code Lima too many requests'. Now I have money attached to the app that I can't use. I shouldn't have to chase 7eleven cs for a fix or a refund. Fix the issues and make the app 5 stars or lose good customers.
It's the best, saved for me about $8 but I wish if there was a point you can earn whenever you fill up your tanks. Im an Uber driver, and I fill up the tank daily and I only use 7-Eleven petrol stations.
We regularly update the app to make it better and more reliable for you. Get the latest version to guarantee the best experience available.
A bit of 'lock-it-in love' in this update:
- A new barrel picker when selecting the number of litres to lock in - easier to choose your lock in amount.
- Lock-in litres defaults to the same amount last time.
- New push messages to help you work out the best times to lock in.*
- Bug fix for registration issues.
*Requires push notifications to be turned on