NAB Mobile Banking

NAB

About this app

With NAB’s Mobile Banking app, managing your money has never been easier.

Download NAB’s banking app today and register your account to check balances, make secure payments, transfer money, view statements and more. Log in with fingerprint, facial recognition, passcode or password. Join millions of NAB customers using the app and access exclusive offers with NAB Goodies.

Make secure payments instantly:
• Make fast instant payments or schedule future payments.
• Share or save your payment receipts for your personal record.
• View transaction and merchant details from NAB debit or credit card purchases.
• Share your BSB and account details or create a PayID to quickly receive payments.
• Save your regular payees and billers.

Manage your transactions from one place:
• Make payments with Google Pay, Samsung Pay or tap to pay on compatible devices.
• Receive notifications when you use your card, or money arrives in your account.
• Quickly send and approve payments.
• Scan and deposit cheques.
• Send money overseas to 100+ countries.

Manage lost or stolen cards and order a replacement:
• Temporarily block, unblock, or permanently cancel a lost, stolen or damaged card, and order a replacement instantly.
• Get a detailed breakdown of your repayment options.
• Activate your new card or change your PIN at any time.
• Control how your Visa cards are used — online, in-store, or overseas.

Banking and loan tools to help you every day:
• Create virtual savings jars and track your progress towards your goals.
• Track your spending and visualise where your money is going by category or merchant.
• Use NAB Now Pay Later to split purchases into four instalments.
• Set up a quick balance widget to see your account balances without logging in.
• Download up to 2 years of statements, or create Proof of Balance, Interim or Interest statements.
• Manage your Home Loan payments, offset accounts, or get an estimated property valuation.
• Rollover your Term Deposit when it matures.
• Open an additional banking or savings account in minutes.
• Manage profiles for shared bank accounts and business accounts.
• Get extra support from NAB help or chat to a banker.


Please note:
You’ll be asked to provide permission for the app to access your device and app history, which allows the app to protect your mobile device against banking cybercrime. Giving the app these permissions will keep your accounts safe and ensure the app works the way it was designed.

Ratings and reviews

Truly is the most user friendly, intuitive app I've used. Admittedly, I'm not a big app user but as a UX researcher I've been impressed. Unfortunately, NAB eliminated the app's NFC payment and thus made it irrelevant as you can do everything else via the phone's browser. That is unless you don't update the app and then you can still use it. I went out in search of a bank which has NFC payments and decided to change banks. I'm now with a bank that doesn't invest in fossil fuels.

Have a NAB. Can see my accounts. Great Have a NAB car loan, powered by Plenti. I understand this is a third party lender but I can't see the car loan in my app with my other accounts. The car loan was through NAB. Approved by NAB and there is no way to see my loan unless I search for it every time I open the app. Now i can't update my direct debit details because I can't receive SMS verification through plenti even though I've updated with NAB. Horrible app. Horribly messy.

ID verification has become a persistent issue that I haven't been able to resolve. The in-app process consistently fails after uploading my license. I visited a NAB branch yesterday and confirmed my details are correct. I'd love to keep using the app but this is a real barrier to accessing my accounts, and I'm not sure what else I can do on my end.

What’s new

Our latest update brings the ability to manage cards you've added to a digital wallet. See where they're active, temporarily block or remove them with a tap of a thumb.

Also included with this update:
- Easily open a Business Transaction Account from the app.

Did you know you can now fast track a call to us through the NAB App? Tap on Help and Contact, then on Call Us and select the option you need. Your call will be directed to the right team, with your identity confirmed.