NAB Mobile Banking

NAB

About this app

NAB’s Mobile Banking app. Managing your money has never been easier.

All the things you’d expect from our secure banking app:
• Make fast instant payments or schedule them for the future.
• Share or save your payment receipts, or view the transaction and merchant details later.
• Share your BSB and account details, or create a PayID.
• Save your regular payees and billers.
• Find your nearest NAB branch or ATM.
• Choose how you access your app, whether by fingerprint or facial recognition on compatible devices, or by passcode and password.

Manage your transactions:
• Store digital smart receipts for tax or warranty purposes.
• Make payments with Google Pay, on compatible devices with NFC.
• Receive notifications when you use your card, or money arrives in your account.
• Scan and deposit cheques.
• Send international payments to over a hundred countries around the globe.
• Approve payments.

We give you the tools to manage your cards:
• Lost, stolen or damaged card? You can temporarily block or unblock your card, permanently block and order a new card, or replace a damaged card instantly.
• Get a detailed breakdown of your repayment options.
• Activate your new card, or change your PIN at any time.
• Control where and how you use your Visa credit and debit cards, such as for online transactions or overseas card use.

Tools to help you every day:
• Create a savings goal and track your progress.
• Track your spending and visualise where your money is going by category or merchant.
• Set up quick balance to see your account balances without logging in.
• Download 2 years of statements, or create Proof of Balance, Interim or Interest statements.
• Manage your Home Loan’s scheduled payments, add or change your offset account, or get an estimated property valuation.
• Rollover your Term Deposit when it matures.
• Need another account? You can open one in minutes.
• Manage profiles for shared and business accounts.
• Get support, chat to a banker or send us your feedback.

Please note:
You’ll be asked to provide permission for the app to access your device and app history, which allows the app to protect your mobile device against banking cybercrime. Giving the app these permissions will keep your accounts safe and ensure the app works the way it was designed.

Ratings and reviews

I had to remove this app after having used it for many years, it had an excellent user experience although I believe when they updated it in 2020 the user experience got slightly worse, and a lot of useful information was suddenly hidden, or not available. The new terms and conditions are very disappointing, I used the app a few weeks ago and as I was in a hurry I ended up blindingly accepting them because they pop up as soon as you try to log in and I didn't get a chance to review them.

Truly is the most user friendly, intuitive app I've used. Admittedly, I'm not a big app user but as a UX researcher I've been impressed. Unfortunately, NAB eliminated the app's NFC payment and thus made it irrelevant as you can do everything else via the phone's browser. That is unless you don't update the app and then you can still use it. I went out in search of a bank which has NFC payments and decided to change banks. I'm now with a bank that doesn't invest in fossil fuels.

You guys really dropped the ball with the Spending feature. I used to have cash flow represented as a graph, also with the option to include internal transfers into the account. The only money going into this account, which I use for bills is transferred from one of my other accounts. Spending does not account for this, however, and results in a chart with infinitely negative flow. Please bring this function back as it's an incredibly useful feature in the right circumstances. Thank you.

What's new

Our latest update brings general performance and stability improvements.

Please remember:
Keeping your phone's operating system up to date is important, as new versions can include important security updates and improvements.