nib

nib Health

About this app

Download the nib App to manage your cover or if you’re new to nib, sign up for a free nib membership.

Unlock everyday health and wellbeing support, discounts and more. 

For members with health insurance, you can: 
• Make a claim and check its status 
• Check your Extras to see how much you’ve got left to claim
• Search our healthcare networks to get the best value from your cover
• Manage your cover and update personal details

For members with travel insurance, you can:
• Update your personal details
• View and download your policy documents
• Submit your travel insurance claims online

Plus, those with a health insurance policy or a free nib membership can:
• Unlock access to nib Rewards and save with offers from major brands
• Book telehealth or get a medical certificate
• Get treatments delivered to your door
• Try our online health check and skin check for personalised insights
• Check your symptoms in minutes and get recommendations on what to do next

Ratings and reviews

apparently I have insufficient funds in my account (news to me and my bank) so now I'm on this app stuffing around trying to sort it out. trust me when I say I have better things to be doing!

Put the claim card on the main screen trying to claim and the card is in a menu and hard to find? where's the good user experience? the home screen is busy now and full of jargon. update: I'm not sitting here chatting to a bot that doesn't understand me. Please tell your developers to simply add the membership card to the home screen. It's simple. I don't want to stand at the dentist with my whole family trying to find a membership card. The app was better before and now over complicated.

the health cover was excellent, with no issues when requesting surgical cover. thank you. I

What’s new

We make regular updates to the nib App to continually improve your experience as a member. In this release, we’ve been busy bringing you performance improvements and bug fixes.