3.6
10.6K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Elevate your journey with the Qantas app, your trusted, simple, and personalised travel companion. Whether you're travelling, shopping, or tracking your Qantas Points, we've got you covered. Check-in for your flight, view your digital boarding pass, see your Points activity and more.

Use the Qantas app to:
• Search and book Qantas flights 
• Explore all Qantas products including hotels, cars, tours and travel insurance
• Manage and view your trips, including flights, hotels and car bookings 
• Access your digital boarding pass and keep it in the app
• Select or change your seats any time before check-in when flying on Qantas-operated and marketed flights 
• Request an upgrade with a few taps
• Track your Points activity, Status Credits, tier progress and learn more about how to earn points
• Discover and redeem your Frequent Flyer member benefits
• Claim missing Qantas Points and status credits for eligible flights
• Use and earn Qantas Points on a range of products from Qantas Marketplace and Qantas Shopping
• Explore movie and TV show options that will be available on your flight 
• Stay updated with notifications for check-in and boarding 
• Manage, link and transfer your lounge invitations before you fly
• When eligible, see which lounges you can access

Enjoying our app? Leave us a rating and review. Any questions or feedback? Reach out to mobileappsupport@qantas.com.au.
Please note: Check-in, in-app boarding passes, requesting upgrades and some alerts are not available for all flights and all airports.
Updated on
May 16, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location and App activity
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.5
10.1K reviews
T.J Miller
May 7, 2024
App is still terrible in 2024. Really glitchy and buggy. Not an enjoyable experience. Same goes for the website. Spend 10-15 minutes picking flights, then when attempting to confirm, the site resets and sends you back to the start. Infuriating. Surely in 2024 you should have a fully functioning website and app?
5 people found this review helpful
Did you find this helpful?
Qantas Airways Limited
October 16, 2023
Hi, we are always looking to improve the experience for our users, and really appreciate the feedback. If there is anything specific we can look into, please contact us at mobileappsupport@qantas.com.au.
Jason Lee
April 22, 2024
The app has been updated, but half of it doesn't work. Push "manage booking" and nothing happens. Push others "links," and it brings up a circle and does nothing. I have to close the app down and try again. It's no good if I can't use the app..
4 people found this review helpful
Did you find this helpful?
Qantas Airways Limited
April 23, 2024
Hi Jason, our apologies for the issues you are facing. Have you tried using other connections, and or reinstalling your app? If you are still facing issues, please send a note over to mobileappsupport@qantas.com.au so we can investigate further.
Brendon
March 13, 2024
They have designed it to be impossible to update your mobile phone , absolutely ridiculous. I even called, talking to the Philippines call centre, yes sir, that has been updated for you. But it wasn't !!!! Can't use Lounge passes that have to have sms, always have to use email to get login code, passes doesn't have this option. Shhhhiiiiiit. Sort it out dev team. Obvious flaw. I need to update my mobile phone, someone is constantly getting codes everytime I use that app three times a week.
2 people found this review helpful
Did you find this helpful?
Qantas Airways Limited
March 13, 2024
Hi Brendon, Can you please send us any screenshots of the issue you are seeing updating your mobile phone to mobileappsupport@qantas.com.au ? This will help us investigate your issue for you. Kind Regards, Qantas

What's new

Welcome to the new My QFF experience. We’ve been listening to your feedback and made several improvements:
• A new look and feel for easier navigation and membership management.
• New activity snapshot displaying your points balance and status credits.
• New quick links for easy access to check your travel credits and find ways to earn and use points.
• Inclusion of your Membership year to monitor expiry.
• Updated trackers for Status Credits and Points Club to help you reach your next tier.