Qantas Airways

Qantas Airways Limited

About this app

Elevate your journey with the Qantas app, your trusted, simple, and personalised travel companion. Whether you're travelling, shopping, or tracking your Qantas Points, we've got you covered. Check-in for your flight, view your digital boarding pass, see your Points activity and more.

Use the Qantas app to:
• Search and book Qantas flights 
• Explore all Qantas products including hotels, cars, tours and travel insurance
• Manage and view your trips, including flights, hotels and car bookings 
• Access your digital boarding pass and keep it in the app
• Select or change your seats any time before check-in when flying on Qantas-operated and marketed flights 
• Request an upgrade with a few taps
• Track your Points activity, Status Credits, tier progress and learn more about how to earn points
• Discover and redeem your Frequent Flyer member benefits
• Claim missing Qantas Points and status credits for eligible flights
• Use and earn Qantas Points on a range of products from Qantas Marketplace and Qantas Shopping
• Explore movie and TV show options that will be available on your flight 
• Stay updated with notifications for check-in and boarding 
• Manage, link and transfer your lounge invitations before you fly
• When eligible, see which lounges you can access

Enjoying our app? Leave us a rating and review. Any questions or feedback? Reach out to [e-mail].
Please note: Check-in, in-app boarding passes, requesting upgrades and some alerts are not available for all flights and all airports.

Ratings and reviews

Very poor UX. When checking in, the app doesn't let you paste emergency contact details & wipes the form when you switch to another app to copy numbers, etc. When you book a flight, if you dare read travel insurance T&C or check baggage limits, then you have to start the booking all over again. I haven't found where to set a veg meal, either, even though hold messages on the phone say over and over to do it online. Everything is tedious. The developers need to do some usability testing & QA.

The app is rubbish. While you can get useful info and change your seat etc. It is to prone to jamming up and becoming non responsive (especially if you are trying to change seats) it's more infuriating than useful. I use it virtually every week for flights and with no exaggeration the app will jam 40-50% of the time you use it. I have other friends who have exactly the same issue plus I have the newest Samsung so it's certainly not a phone problem, it's an app problem.

Opened the app to check flights I booked weeks earlier, and it showed no flights booked. Thought maybe I hadn't booked so booked flights. It turns out I had already booked, but this app doesn't tell you are not logged in. So I ended up seriously out of pocket by booking twice just because this app confusingly lets you use it when not logged in without telling you. How hard would it be for the app "bookings" to not be available if you are not logged in, or at least prompt for a login?

What’s new

In this release:

A new Book tab - browse the latest offers, personalised just for you. Explore flights, hotel deals, holiday packages and more.

A new Shop tab - your destination for personalised offers, recommended products, top brands, wine specials and much more.

Helpful guidance for flight connections through Sydney & Perth Airport. More airport guidance coming soon.