Vivo Smart Wi-Fi

3.4
55.6K reviews
1M+
Downloads
Content rating
Everyone
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About this app

With Vivo Smart Wi-Fi, you can manage your Vivo Fibra Wi-Fi network with practicality and security. Monitor the connection, optimize performance and control connected devices, all through the App.

Main features:
- Manage your Wi-Fi network from anywhere.
- Monitor and control connected devices.
- Find out which environment has the best Wi-Fi coverage.
- Optimize your connection for more stable performance.
- Test your internet speed.
- Lock or unlock devices as needed.
- Schedule connection and disconnection times for each device.
- Organize devices by categories.
- Create a guest-only Wi-Fi network.
- Change your network name and password easily.

HOW TO ACCESS THE APPLICATION

For residential customers:
Access with the CPF or email of the Vivo Fibra holder and use the Vivo app password.

For companies:
Enter the CPF registered with Vivo Fibra and the password for the Meu Vivo Empresas app.

REQUIRED PERMISSIONS:

To offer the best experience, Vivo Smart Wi-Fi requests:
- Access to SMS: for sharing guest network information.
- Location: for Wi-Fi quality analysis and performance testing.

TECHNICAL REQUIREMENTS:
- Available to Vivo Fibra customers.
- Compatible with Vivo Wi-Fi 5 and Wi-Fi 6 routers.
- Residential: CPF or email of the holder + Vivo app password.
- Companies: Registered CPF + password for the Meu Vivo Empresas app.
- On iOS, location permission is required from version 12.0.

For more information, visit: https://app.vivo/smart_wifi.
Updated on
Nov 3, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

3.4
55.5K reviews
Steve Coetzee
December 16, 2022
It finally accepted my registration after many tries. And then it locked me out. I had to register again and the same thing happened. It just does NOT work. I see many others here also having problems...maybe VIVO should try again. Rewrite the whole thing and stop producing apps that are below standard. In 2022! Wow!🤔
6 people found this review helpful
VIVO S.A.
December 17, 2022
Olá, Steve! Gostaria de entender o que ocorreu, me detalha o que está acontecendo e eu te ajudo, ok?
Marcelo Quintiliano
January 29, 2021
I can't use this app if I change the password to access the router? Really??? It's a joke, that's it.
14 people found this review helpful
VIVO S.A.
January 29, 2021
Olá! Marcelo, lamento o ocorrido. Vou verificar o problema que você relatou. Envie e-mail para smart.wifi.br@telefonica.com, com seu nome completo, print da tela detalhando o que houve e envie também um print do comentário feito aqui na loja. Aguardo você por lá!
Tony Fitzalmeida
September 26, 2020
The app seems to be interesting, but as soon as I installed it and configured it, it stopped working!! Isn't it amazing!!
29 people found this review helpful
VIVO S.A.
September 27, 2020
Tony, lamento o ocorrido. Vou verificar o problema que você relatou. Envie e-mail para smart.wifi.br@telefonica.com, com seu nome completo, detalhe o erro que o app apresentou e envie também um print do comentário feito aqui na loja. Aguardo você por lá!

App support

About the developer
TELEFONICA BRASIL S/A
gestao-google-play.br@telefonica.com
Av. ENGENHEIRO LUIZ CARLOS BERRINI 1376 CIDADE MONCOES SÃO PAULO - SP 04571-936 Brazil
+55 11 91776-8311

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