Innovation Federal CU

1.24K reviews
Content rating
Screenshot image
Screenshot image

About this app

Instant, easy and secure access to paying your bills, transferring money, and more with Innovation Federal Credit Union's Android app. To take advantage of the full functionality of this app, you must already be registered for online banking.

Once registered, you can:
• View your account activity and recent transactions
• Manage multiple accounts
• Pay bills now or set up payments for the future
• Schedule payments: view and edit upcoming bills and transfers
• Deposit cheques
• Transfer money between your accounts, or to other Federal Credit Union members
• Use INTERAC e-Transfer† to send money securely via email or text
• Get messages about your digital banking and account activity straight to your phone

There is no charge for the app, but mobile data downloading and Internet charges may apply. Check with your mobile phone provider for details.

Your security is our priority, which is why our mobile banking app uses the same level of secure protection as our full Online Banking website.
Updated on
Jun 23, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App info and performance
This app may collect these data types
Personal info, Photos and videos and 4 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

1.22K reviews
Charity Hill
September 21, 2022
Painfully slow. Unorganized. Poor layout. Nobody responds when inquires sent. 'Unexpected error' is more normal than not. Currently will not open and stating "Unexpected Error" for hours now...and counting. Innovation Credit Union seems unmotivated to fix the app or create a new one. Really missing the old app. Unable to rate lower than 1 star as it is undeserving of a rating that high.
14 people found this review helpful
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Innovation Federal Credit Union
September 28, 2022
So sorry that you're having so many issues with our app. I've reached out to our digital banking team to let them know. Would you be able to try uninstalling/reinstalling the app and let us know if this helps at all? Again, so terribly sorry for your poor experience. Thanks for letting us know!
Brennen Robert
August 11, 2022
Many many problems, I can open a new account but can't add an existing account. Most notifications are not functional what so ever. I've spent more time calling to deal with my banking than using the app which defeats the purpose of this app. I submitted tickets for issues and had them closed without even speaking to anyone about the issue. I can not in good conscience recommend this app to anyone due to so many problems. If I could give negative stars I would, so much headache for so little use
8 people found this review helpful
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Innovation Federal Credit Union
August 11, 2022
I'm so sorry to hear about all of your challenges with the app. Are you okay if someone reaches out to you directly and takes note of all issues so we can resolve them? My apologies for tickets being closed before you even spoke to anyone.
Addie Stuart
March 19, 2022
The app performs better than I expected - everything transferred over except alerts. Withdrawal / Deposit Alerts only apply to OUTSIDE transactions, like store purchases. Automatic Payroll Deposits do NOT create an alert! I guess we don't need to know about electronic transactions because....? Idk why - maybe sending me a text costs $? I'm VERY unhappy text balance inquiries are no more! A TEXT was a LOT FASTER than signing into the app every time I want my balance or to check on transactions!
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Innovation Federal Credit Union
April 21, 2022
Thanks for your feedback, Addie! We've put in a request to have Direct Deposits like payroll added to our banking alerts :) We're also working on getting Quick View added to the app so that you can easily see your balance. Have a wonderful day!

What's new

General bug fixes and minor enhancements

App support