Innovation Federal CU

4.8
1.98K reviews
10K+
Downloads
Content rating
Everyone
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About this app

Instant, easy and secure access to paying your bills, transferring money, and more with Innovation Federal Credit Union's Android app. To take advantage of the full functionality of this app, you must already be registered for online banking.

You can:
• View your account activity and recent transactions
• Manage multiple accounts
• Pay bills now or set up payments for the future
• Schedule payments: view and edit upcoming bills and transfers
• Deposit cheques
• Transfer money between your accounts, or to other Innovation members
• Use INTERAC e-Transfer® to send money securely via email or text
• Get messages about your digital banking and account activity straight to your phone

There is no charge for the app, but mobile data downloading, and Internet charges may apply. Check with your mobile phone provider for details.

Your security is our priority, which is why our mobile banking app uses the same level of secure protection as our full online banking site.
Updated on
Mar 18, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App info and performance
This app may collect these data types
Personal info, Photos and videos and 4 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.8
1.96K reviews
Jennifer Feltmate
May 14, 2025
The app works pretty good except for one (important) thing and that is when trying to add contacts for etransfers it says it's going to send a verification code to my email. It gives you a 5 min window to enter it in, only I never receive the email. So I ask it to resend the code and same thing. 45+ min. later I'll receive a whole backlog of emails with codes that are now expired. This has happened on numerous occasions. They don't see anything wrong on their end 🙄
Did you find this helpful?
Innovation Federal Credit Union
May 15, 2025
Sorry for your frustration. Our vendor is experiencing delays on verification code delivery by email. If you add your mobile phone number to your online banking profile, you'll receive your codes by text message and experience no delays. Give us a call if you run into problems: 1.866.446.7001. Have a great day!
Geoff F
March 4, 2025
Bring back the old app. It's way too cluttered. I've made several mistakes transferring money to the wrong accounts. Edit: Congratulations Innovation! You have taken an already terrible app and made it even worse. I've been locked out all day and when I did get in, it took me 45 minutes to do a transfer between accounts. But you did manage to bilk me for an additional $5 in overdraft charges because I couldn't do the appropriate transfer to avoid those fees.
1 person found this review helpful
Did you find this helpful?
Innovation Federal Credit Union
March 4, 2025
Sorry, Geoff. There was an app outage yesterday due to a vendor issue that impacted some banks and credit unions. If the outage resulted in a charge for you, please give us a call at 1.866.446.7001 and we can help get your $5 back.
Daniel Ivanic
March 3, 2025
it's good but often times it doesn't work. When it works it works good. I haven't had it crush. The problem that's happening quite often, is that you can't log in. Often times when you'd like to log in to ck balance or do a transfer, the app would just be stuck on loading or accessing the account and won't proceed. So the app gets stuck on loading.
Did you find this helpful?
Innovation Federal Credit Union
March 3, 2025
We're so sorry the app isn't working consistently for you. If you could give us additional feedback on when it crashes e.g. when you send a transfer or pay a bill etc., that would be helpful for trying to fix this for you. Thanks so much for letting us know!

What’s new

General bug fixes and minor enhancements

App support

Phone number
+18664467001
About the developer
Innovation Federal Credit Union
service.desk@innovationcu.ca
198 1st Ave NE Swift Current, SK S9H 2B2 Canada
+1 306-209-4130

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