Innovation Federal CU

Innovation Federal Credit Union

About this app

Instant, easy and secure access to paying your bills, transferring money, and more with Innovation Federal Credit Union's Android app. To take advantage of the full functionality of this app, you must already be registered for online banking.

You can:
• View your account activity and recent transactions
• Manage multiple accounts
• Pay bills now or set up payments for the future
• Schedule payments: view and edit upcoming bills and transfers
• Deposit cheques
• Transfer money between your accounts, or to other Innovation members
• Use INTERAC e-Transfer® to send money securely via email or text
• Get messages about your digital banking and account activity straight to your phone

There is no charge for the app, but mobile data downloading, and Internet charges may apply. Check with your mobile phone provider for details.

Your security is our priority, which is why our mobile banking app uses the same level of secure protection as our full online banking site.

Ratings and reviews

The app works pretty good except for one (important) thing and that is when trying to add contacts for etransfers it says it's going to send a verification code to my email. It gives you a 5 min window to enter it in, only I never receive the email. So I ask it to resend the code and same thing. 45+ min. later I'll receive a whole backlog of emails with codes that are now expired. This has happened on numerous occasions. They don't see anything wrong on their end 🙄

I have been using this app for 4 years, and am shocked to see the version is 1.1.1 still. I have been collecting screenshots every time the app crashes or fails, and have an enormous collection now. Every day I am able to add about 3 more app error images to my collection. One thing is for sure, the app will always crash at least once before working. Trying to use it on more than one device ? Expect to be forced to verify. Trying to deposit an e-transfer ? Expect it to not work the first time.

Bring back the old app. It's way too cluttered. I've made several mistakes transferring money to the wrong accounts. Edit: Congratulations Innovation! You have taken an already terrible app and made it even worse. I've been locked out all day and when I did get in, it took me 45 minutes to do a transfer between accounts. But you did manage to bilk me for an additional $5 in overdraft charges because I couldn't do the appropriate transfer to avoid those fees.

What’s new

General bug fixes and minor enhancements