
Richard S Babler
From what I understood is that once my data runs out at 3G speeds. I would still have data access at a slower speed but still be able to use it. Already lost data once and they gave me credit but that ran out already. Was in at work accident and have been needing alot of data to talk to hospitals, doctors and WSIB and work in trying to figure dates of surgery and other related issues all through email and what am I to do now with absolutely no access? What do I do now?
9 people found this review helpful
Lucky Mobile Canada
November 20, 2023
Hi Richard! We are sorry for the trouble. For us to provide you options, please contact customer support via https://www.luckymobile.ca/support/get-in-contact/contact-us. They are available to assist you over the phone, chat, and through the store. Thank you!

Pierrette Mazerolle
I love lucky mobile, been with them for over 3 years forsure prob closer to 4-5. I love that they keep things simple and affordable and if you need help with anything you can either chat with someone or speak to them on the phone. but the best part I love is that every so often if you always pay your phone on time then they give you bonus data. so I've already saved up a good amount of free data over the years
10 people found this review helpful

Elly Peach
doesn't matter what you try to do on the app it won't let you do it. you have to purchase a SIM card put it in your phone pay for an activation and your plan then if the SIM card doesn't work you have to play this game where you run around ask questions sign in change accounts I never thought this would be as hard as it was I thought this would be easy don't use lucky mobile
6 people found this review helpful
Lucky Mobile Canada
November 13, 2023
Hi Elly! We apologize for the trouble. For us to check what happened, please send us your account details, brief description of the issue, and a screenshot of the error you encountered via email at LuckyAppSupport@luckymobile.ca. Thank you!