Lucky Mobile My Account

4.4
47.3K reviews
500K+
Downloads
Content rating
PEGI 3
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About this app

Manage your Lucky Mobile services right from your phone, on the Lucky Mobile network and on any Wi-Fi network. Using the app does not require data –you do however need data or a Wi-Fi connection to download the app.

What you can do with the app:

• Activate with an eSIM or a SIM Card
• Register for Automatic Top-Up
• Check your balance and Top-Up your account
• Manage your Plan and Add-Ons
• Monitor your usage
• Track your Lucky Rewards progress
• Chat with us
And much more
Updated on
Jan 24, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 3 others
This app may collect these data types
App activity
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.4
46.7K reviews
Richard S Babler
November 18, 2023
From what I understood is that once my data runs out at 3G speeds. I would still have data access at a slower speed but still be able to use it. Already lost data once and they gave me credit but that ran out already. Was in at work accident and have been needing alot of data to talk to hospitals, doctors and WSIB and work in trying to figure dates of surgery and other related issues all through email and what am I to do now with absolutely no access? What do I do now?
9 people found this review helpful
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Lucky Mobile Canada
November 20, 2023
Hi Richard! We are sorry for the trouble. For us to provide you options, please contact customer support via https://www.luckymobile.ca/support/get-in-contact/contact-us. They are available to assist you over the phone, chat, and through the store. Thank you!
Pierrette Mazerolle
November 8, 2023
I love lucky mobile, been with them for over 3 years forsure prob closer to 4-5. I love that they keep things simple and affordable and if you need help with anything you can either chat with someone or speak to them on the phone. but the best part I love is that every so often if you always pay your phone on time then they give you bonus data. so I've already saved up a good amount of free data over the years
10 people found this review helpful
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Elly Peach
November 13, 2023
doesn't matter what you try to do on the app it won't let you do it. you have to purchase a SIM card put it in your phone pay for an activation and your plan then if the SIM card doesn't work you have to play this game where you run around ask questions sign in change accounts I never thought this would be as hard as it was I thought this would be easy don't use lucky mobile
6 people found this review helpful
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Lucky Mobile Canada
November 13, 2023
Hi Elly! We apologize for the trouble. For us to check what happened, please send us your account details, brief description of the issue, and a screenshot of the error you encountered via email at LuckyAppSupport@luckymobile.ca. Thank you!

What's new

We’ve fixed bugs and made improvements to make your experience better.