Lucky Mobile My Account

Name: Lucky Mobile My Account
Availability: InStock
Rating: 4.449999809265137 (78302 reviews)
Author: Lucky Mobile Canada

Lucky Mobile Canada

4.4

78.3K reviews

1M+

Downloads

Everyone

About this app

Manage your Lucky Mobile services right from your phone, on the Lucky Mobile network and on any Wi-Fi network. Using the app does not require data –you do however need data or a Wi-Fi connection to download the app.

What you can do with the app:

• Activate with an eSIM or a SIM Card
• Register for Automatic Top-Up
• Check your balance and Top-Up your account
• Manage your Plan and Add-Ons
• Monitor your usage
• Track your Lucky Rewards progress
• Chat with us
And much more

Updated on

Dec 15, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

This app may share these data types with third parties

Location, Personal info and 3 others

This app may collect these data types

App activity

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

4.5

77.3K reviews

James Canning

December 17, 2025

I didn't have a very good experience with this company so far, always something wrong and the data sucks, literally tops up with 50 dollars a couple hours ago but my data isn't working so I called and Lucky said the data was used up..impossible because I literally just bought it Lucky also refused to replace the data that I never did get very disappointed in this company (Lucky) especially considering I left my previous provider for the last 15 years with no issues may I add...

Lucky Mobile Canada

December 18, 2025

Hello, we're very sorry to hear about your experience with your data and top-up. We understand how frustrating this must be and we want to look into it for you. For assistance with billing and usage concerns, please contact our team at https://www.luckymobile.ca/support/get-in-contact/contact-us. We're available to help.

Len Harris

December 23, 2025

4g speed isn't fast enough often bottlenecks slows, been over three years with lucky and no increase in speed. not much sense of having 80gig pretty much unusable, videos don't work properly, music cuts out, navigation is glitchy. web Pages in general are slow to load. I'm currently shopping around to change.

Lucky Mobile Canada

December 24, 2025

Hello, thank you for sharing your experience with us. We're sorry to hear about the issues you're facing with your network speed. For assistance with network concerns, please reach out to our team via https://www.luckymobile.ca/support/get-in-contact/contact-us. We’re here to help.

Kirst M

November 29, 2025

I love Lucky for the most part, I have a decent plan at $29/month for 20gs of data. The only thing that annoys me is there are constantly "error" codes and technical difficulties whenever I click on the app to login and do whatever I need to do. It's happened 3 times in the last 24 hours, c'mon.. Why are there constantly technical difficulties? I just want to login, I need to and I can't right now because once again, "error" "technical difficulties," "please try again later." ...

4 people found this review helpful

Lucky Mobile Canada

December 1, 2025

Hello, we're very sorry to hear about the trouble you're having with error codes and technical difficulties when trying to log in. We understand how frustrating that must be and we want to help. Please email us at luckyappsupport@luckymobile.ca with your app username and a screenshot of the error if possible. We'll look into this for you.