Lucky Mobile My Account

Lucky Mobile Canada

About this app

Manage your Lucky Mobile services right from your phone, on the Lucky Mobile network and on any Wi-Fi network. Using the app does not require data –you do however need data or a Wi-Fi connection to download the app.

What you can do with the app:

• Activate with an eSIM or a SIM Card
• Register for Automatic Top-Up
• Check your balance and Top-Up your account
• Manage your Plan and Add-Ons
• Monitor your usage
• Track your Lucky Rewards progress
• Chat with us
And much more

Ratings and reviews

Don't service pass add ons. You would think buys a service pass to add data would allow to use the data network at full speed, but nope they do not. At least my experience with them. They seem to run slower then normal. I bought a 3 gb Data service pass for 15 bucks and I'm getting any faster service then if I had run out of data. It is scam and money grab lucky mobile

Lucky mobile is cheap with a variety of good plans, and is good if you need an affordable phone number. my only real issue with them is the AI personal assistant, because I don't support unnecessary use of AI, and it is unhelpful in most cases. Human interaction is a lot more useful at getting anything done, especially if you have an issue. But it works and it's affordable so I'm happy with it overall. It just when you need to call them it's often a hassle because of the AI.

Terrible experience. Many system errors. Many phone calls to try and reach customer service. Chat could not keep up at all...could not remember why I started the chat and which company I was porting from and also to. Was telling me how to contact Virgin and bell instead of lucky. When I asked for a phone number to call (because the chat was so bloody annoying and a waste of time AND because a bell rep had left me a vm) they gave me different numbers that did not get me help. Finally got service.

What’s new

We’ve fixed bugs and made improvements to make your experience better.