Lucky Mobile My Account

90.8K reviews
Content rating
Everyone
1M+
Downloads
Content rating
Everyone
Learn more
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Manage your Lucky Mobile services right from your phone, on the Lucky Mobile network and on any Wi-Fi network. Using the app does not require data –you do however need data or a Wi-Fi connection to download the app.

What you can do with the app:

• Activate with an eSIM or a SIM Card
• Register for Automatic Top-Up
• Check your balance and Top-Up your account
• Manage your Plan and Add-Ons
• Monitor your usage
• Track your Lucky Rewards progress
• Chat with us
And much more
Manage your service on the go, 24/7
Updated on
Sep 11, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Location, Personal info and 3 others
  • This app may collect these data types
    App activity
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

89.7K reviews
Ronald Babcock
August 15, 2024
Don't service pass add ons. You would think buys a service pass to add data would allow to use the data network at full speed, but nope they do not. At least my experience with them. They seem to run slower then normal. I bought a 3 gb Data service pass for 15 bucks and I'm getting any faster service then if I had run out of data. It is scam and money grab lucky mobile
5 people found this review helpful
Did you find this helpful?
Lucky Mobile Canada
August 15, 2024
Hi Ronald! Thank you for your feedback. For us to assist, please contact customer support via https://www.luckymobile.ca/support/get-in-contact/contact-us. They are available to help you through phone, chat, and through store. Thank you!
Ari Kline
September 19, 2026
Worst experience changing providers ever. Not only did absolutely everything that could go wrong go wrong but then I learned about their predatory top up pricing which isn't explained before you sign up, where you're either forced to overpay or be boxed into specific plans. I've literally been using mobile phones in Canada since they came out and I've never experienced not being able to pay the exact amount owed for my services. My first 24 hours with this service has been one giant red flag.
Did you find this helpful?
Lucky Mobile Canada
September 21, 2026
Thank you for helping us make your experience better. Please contact our team here: https://www.luckymobile.ca/support/get-in-contact/contact-us - Digital Voice of the Customer Team
francky sonier
September 10, 2026
used to work well but its crashing every time i open it now. luckily, the website is working fine for everything related to your account. their services are very good at the best price available around where i live. but the app is very poorly coded.. its far from the first time i have trouble with it. its working for a while and then its not working again on and off.
Did you find this helpful?
Lucky Mobile Canada
September 14, 2026
Thank you for helping us make your experience better. Please reach out to luckyappsupport@luckymobile.ca with your account number and details about your concern. - Digital Voice of the Customer Team

What’s new

We’ve fixed bugs and made improvements to make your experience better.