Lucky Mobile My Account

4.3
86.5K reviews
Content rating
Everyone
1M+
Downloads
Content rating
Everyone
Learn more
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About this app

Manage your Lucky Mobile services right from your phone, on the Lucky Mobile network and on any Wi-Fi network. Using the app does not require data –you do however need data or a Wi-Fi connection to download the app.

What you can do with the app:

• Activate with an eSIM or a SIM Card
• Register for Automatic Top-Up
• Check your balance and Top-Up your account
• Manage your Plan and Add-Ons
• Monitor your usage
• Track your Lucky Rewards progress
• Chat with us
And much more
Updated on
May 15, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 3 others
This app may collect these data types
App activity
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.2
85.4K reviews
Ronald Babcock
August 15, 2024
Don't service pass add ons. You would think buys a service pass to add data would allow to use the data network at full speed, but nope they do not. At least my experience with them. They seem to run slower then normal. I bought a 3 gb Data service pass for 15 bucks and I'm getting any faster service then if I had run out of data. It is scam and money grab lucky mobile
5 people found this review helpful
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Lucky Mobile Canada
August 15, 2024
Hi Ronald! Thank you for your feedback. For us to assist, please contact customer support via https://www.luckymobile.ca/support/get-in-contact/contact-us. They are available to help you through phone, chat, and through store. Thank you!
Christophe Mouze
June 15, 2026
Lucky is by far the worst mobile provider I ever dealt with. It's quite expensive, and the "activation" procedure is needlessly complicated. It took hours of frustrating work, entering 10 digits pin codes again and again, to get it to work. I suggest that their "customer service" executives get training from Claro in South America.
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Lucky Mobile Canada
June 16, 2026
Thank you for taking the time to share your feedback — we really appreciate it. - Digital Voice of the Customer Team
Mami Etc.
May 2, 2026
This app seems to be the target of some other people. There was a few horrible people using it. A bank teller seems to want to make herself with attacking the thing. The thing is simply perfect for whatever use you have if you do need or want Bell or Rogers. ----------------+ so.. the thing seems to be more under attack than it was. thanks for you reply.
1 person found this review helpful
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Lucky Mobile Canada
April 28, 2026
Thank you so much for your wonderful feedback! We're thrilled to hear that you're finding the app perfect for your needs.

What’s new

We’ve fixed bugs and made improvements to make your experience better.