Lucky Mobile My Account

Name: Lucky Mobile My Account
Availability: InStock
Rating: 4.3960394859313965 (80595 reviews)
Author: Lucky Mobile Canada

Lucky Mobile Canada

4.4

80.6K reviews

1M+

Downloads

Everyone

About this app

Manage your Lucky Mobile services right from your phone, on the Lucky Mobile network and on any Wi-Fi network. Using the app does not require data –you do however need data or a Wi-Fi connection to download the app.

What you can do with the app:

• Activate with an eSIM or a SIM Card
• Register for Automatic Top-Up
• Check your balance and Top-Up your account
• Manage your Plan and Add-Ons
• Monitor your usage
• Track your Lucky Rewards progress
• Chat with us
And much more

Updated on

Feb 13, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

This app may share these data types with third parties

Location, Personal info and 3 others

This app may collect these data types

App activity

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

4.4

79.6K reviews

Kirst M

November 29, 2025

I love Lucky for the most part, I have a decent plan at $29/month for 20gs of data. The only thing that annoys me is there are constantly "error" codes and technical difficulties whenever I click on the app to login and do whatever I need to do. It's happened 3 times in the last 24 hours, c'mon.. Why are there constantly technical difficulties? I just want to login, I need to and I can't right now because once again, "error" "technical difficulties," "please try again later." ...

16 people found this review helpful

Lucky Mobile Canada

December 1, 2025

Hello, we're very sorry to hear about the trouble you're having with error codes and technical difficulties when trying to log in. We understand how frustrating that must be and we want to help. Please email us at luckyappsupport@luckymobile.ca with your app username and a screenshot of the error if possible. We'll look into this for you.

Sabrina Saenko

January 15, 2026

Extremely difficult to set up. I tried transferring my phone number to LuckyMobile 3 times. It never transferred. Lots of error messages, I couldnt access my account that I had previously set up. They didnt let me choose a username or password. When I tried to recover the account it told me it doesnt exist. I tried setting up the SIM card 3 times, and it didn't work. By the 3rd time, it told me the card was already in use, which it defenitely isn't. Now I'm going to loose my phone number.

Lucky Mobile Canada

January 16, 2026

Hi, we’re very sorry to hear about the trouble you’ve experienced with transferring your phone number and setting up your Lucky Mobile account. Please email our support team at luckyappsupport@luckymobile.ca with your account details, the phone number you’re trying to transfer, and any screenshots of the error messages.

Kara Murray

January 26, 2026

I was looking for a cheaper way to get a phone plan and when I came across a Lucky SIM card available at the Dollarama I was syched!! I grabbed it and it couldn't of been any easier then a few buttons pressed and choosing a number and I'm off with my plan. why I waited this long to get it is beyond me. but thank you so much, Lucky, for making it as easy as you have. So far im happy with everything and I think I will be happy for a while too. I recommend this for anyone that needs a plan! 🙂

1 person found this review helpful

Lucky Mobile Canada

January 26, 2026

Wow, thank you for sharing such a fantastic experience! We're so happy to hear how easy the setup was for you and that you're loving your new plan. It's wonderful to have you with us, and we truly appreciate your kind words and recommendation!