MyLink My Zone

3.8
18.8K reviews
1M+
Downloads
Content rating
Everyone
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About this app

MyLink My Zone

MyLink developed by China Mobile Hong Kong is an all-rounded, Comprehensive-Smart APP offering a variety of experiences and benefits to HongKong residents. MyLink is committed to serve every aspect of daily lives in efforts to provide flexible communication service. MyLink provides users with rich life information, intelligent life applications and is also a "smart assistants" for Hong Kong residents.


● LinkNFT:Enter the NFT page through the sidebar or MyLink homepage -「My NFT」, receive NFTs issued by merchants for free for a limited time and transfer them to other MyLink users for free.

● Metaverse event venue: You can immerse yourself in the fun of shopping and experience a wealth of comprehensive activities in the activity venue.

● E-coupon:Added the function of converting some electronic coupons into additional items. You can easily see the transfer button on the details page, and you can transfer it to friends.

● A new experience in new e-commerce: new cash coupons, flash sale products for a limited time, logistics upgrades, free shipping and delivery, and a lot of points will be sent immediately after placing an order. Customers can choose the nearest location to pick up the goods through self-pickup, without waiting.

● MyLink Metaverse upgraded: MyHome has improved home layout flexibility and can arrange more styles of furniture; the personal image dressing function has been upgraded to create your new virtual image; MyCity brings an immersive city experience and enters the digital twin Hong Kong with one click.

● Personalized My Zone: New personal exclusive My Meta ID , personalized image and costume for creating a unique "My Zone".

● New interactive experience in sending flowers: Establish a friendship relationship with each other in MyLink. After the plants are planted, you can give plant decorations to your friends, and your friends can decorate the decorations in MyHome.

● "Jetso" Ulimate upgrade:
Added search function for direct access to products, shopping districts, and other services;
Added location switching function to view accurate product and service information by region; Optimized information flow recommendation in the Points Mall for a more user-friendly experience! Earn the greatest with member privilege; Enjoy the best for purchasing thousands of famous-brand products with fast delivery!

● "Lucky Blind Box Daily Rewards": you can win up to 10,000 MyLink Points every day, and have chances to get a series of e-coupons

● Visiting Hong Kong services: Visa, cross-border transportation guides and discounts, and discounts on food, drink, and entertainment in Hong Kong are all available through MyLink to fully enjoy your trip!

● Cross-border bus: A new cross-border bus ticket purchase service is launched, and a large number of value-for-money coupons are launched from time to time.

Subject to the relevant terms and conditions
Updated on
16 Jan 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 8 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.8
18.5K reviews
Steve Chin
2 January 2024
Got their My Sim card and tried to register to see how my much data is left. The registration process is as complicated and difficult as applying for US citizenship! What the heck?! After running around, clicking "Forgot Password," which I did not forget but being told "invalid," still no use. Click on Help was of no help either. Calling their 12580 was even more frustrating, with repeated loops and no help! Do not trust Telecom to be user-friendly. This is a joke!
9 people found this review helpful
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China Mobile Hong Kong Co. Ltd.
8 January 2024
感謝閣下給予寶貴意見,只要是月費服務客戶,可使用一次性驗證碼登入MyLink修改密碼即可;而儲值卡用戶可使用電郵驗證重設密碼。如仍存在問題,請客戶提供登入號碼及有關頁面的截圖至MyLink電郵cs_MyLink@hk.chinamobile.com以便進行調查,謝謝。
Patrick Yang
8 December 2023
Worst experience with a mobile provider. Bought international package and left me without signal in Dubai and other countries. Cannot reach them on their live chat or call numbers. They say they cannot reach me on my number - of course! That's the whole problem. Can't access payment apps or get verification codes.
5 people found this review helpful
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China Mobile Hong Kong Co. Ltd.
16 December 2023
抱歉得悉你係使用過程中遇上的情況,希望閣下可以將電話號碼和遇上問題情況發送到MyLink電郵cs_MyLink@hk.chinamobile.com,令我地可以作進一步嘅瞭解及跟進相關網絡情況, 謝謝。
Lisa KK
13 January 2024
The new version is worse and annoying. 3D scene costs hugh data but nothing fun. Keep loading and slow. Why we need a 3D design? I'd preferred the old version, how can i downgrade it? If i can give zero star, i would definiately give a zero rating
1 person found this review helpful
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China Mobile Hong Kong Co. Ltd.
19 January 2024
感謝您的反饋!我們貼合不同用戶需求提供不同版本選擇,您可以點擊元宇宙首頁右上角“星球”按鈕退出到標準版本。 另外數據上,中國移動香港電話客戶在香港本地可以放心使用MyLink元宇宙,我們有定向數據豁免政策,在MyLink元宇宙內近95%的數據消耗都不會計算在服務計劃用量內。如果您未是我們的電話客戶亦不需要擔心,元宇宙只是在首次載入時會使用數據,之後再進入時不會再重複消耗。速度上,首次進入元宇宙因加載人物、場景等3D素材需要一些時間,之後再進入時速度都會比較快的,我們亦正在優化進入時的速度,同時增加更多玩法,敬請期待哦!

What's new

MyLink new 10.2 version updated. Come and upgrade it!

1. Launched Exhibition Hall - virtual asset exhibition
2. Added MyGame home ranking display function
3. Added WeWalk route deviation reminder
4. Optimized My e-Cash Coupon display
5. Optimized「My Points」 home display