
Muhammad Masab
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My experience as of now so far so good...But I think there must be dark/night mode option available in the theme of application. Also one thing I wanna discuss is that after the transaction there is an option on receipt to save it and right little bit up of the save button there is a button called "Make a duplicate payment" When I just clicked once mistakenly It even not ask for confirmation, just send amount again. I think there is a need of change in UI. Also Please let dark mode available.
14 people found this review helpful
JS Bank Limited
January 20, 2026
Thank you for your positive feedback. We appreciate your trust and are pleased to know the app is meeting your expectations.

Hamza Muhammad Khan
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Always there is some strange issues with the app, right now it is not even processing requests, sometimes it has happened that sending someone amount it has been sent twice Update 2026 i am having issues with this credit card payment, when iam paying the card bill, each time it takes a while to process then it says unable to do so, but when checking my account it deducted 90k rupees ( as i did it 12 times because of changing net connection) please correct this issue
JS Bank Limited
February 17, 2026
We apologize for the inconvenience; if multiple deductions occurred, they will be reversed as per policy or reviewed by our team. Please share your details at jsmb@jsbl.com or contact us via WhatsApp at https://bit.ly/hellojsbot
so we can resolve this promptly.

M. Rizwan Rasheed
Are u guys having issues right now? Just logged in the app and I can see my card but cannot see my account? I needed to transfer money but now I am stuck. I have tried to contact the Whatsapp agent who told me to send an SS error this is not an error this is a glitch that we cannot see and share with them. Why do we send a credit card front face picture from the app it will be a security threat? kindly resolve it so we view our account balance and make transactions
JS Bank Limited
March 24, 2026
Weāre sorry for the inconvenience youāre experiencing. We understand your concern regarding access to your account.
Please share your registered details and any supporting screenshot via jsmb@jsbl.com or WhatsApp https://bit.ly/hellojsbot, so our team can check this on priority and assist you accordingly. Your security is our top priority.