
Asif Ali
1 month i used it was good but right now from yesterday i am facing transfer issues, i have contacted to customer service they said account and all things are okey but app creating problem, neigther transfer nor bill submit. please update app and network. Thanks
JS Bank Limited
January 29, 2026
Thank you for your feedback. Sorry for the inconvenience. Please update the app and check your internet connection. If the issue continues, contact our support at jsmb@jsbl.com
or via WhatsApp https://bit.ly/hellojsbot
with the error details.

Shakira Aslam
The app was user-friendly until the recent update, which has caused it to malfunction. I'm unable to open it, and I urgently need to complete some online transactions. I've been facing this issue for four consecutive days, and it's quite frustrating. I kindly request the app developers to resolve this issue promptly so that users can utilize the app efficiently.
10 people found this review helpful
JS Bank Limited
September 14, 2025
We’re sorry you had a bad experience. Your feedback matters and helps us do better. Please email the issue to jsmb@jsbl.com or chat via https://bit.ly/hellojsbot on WhatsApp for support.

Muhammad Hassan Official
It's been a month the CARD MANAGEMENT section is not working on the application. It's getting very difficult now, everytime I have to call the customer helpline and wait so long just to activate and deactivate my card. Have complained a lot of time but nothing happened.
2 people found this review helpful
JS Bank Limited
September 12, 2025
We’re sorry you had a bad experience. Your feedback matters and helps us do better. Please email the issue to jsmb@jsbl.com or chat via https://bit.ly/hellojsbot on WhatsApp for support.