
Hamza Muhammad Khan
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Always there is some strange issues with the app, right now it is not even processing requests, sometimes it has happened that sending someone amount it has been sent twice Update 2026 i am having issues with this credit card payment, when iam paying the card bill, each time it takes a while to process then it says unable to do so, but when checking my account it deducted 90k rupees ( as i did it 12 times because of changing net connection) please correct this issue
JS Bank Limited
February 17, 2026
We apologize for the inconvenience; if multiple deductions occurred, they will be reversed as per policy or reviewed by our team. Please share your details at jsmb@jsbl.com or contact us via WhatsApp at https://bit.ly/hellojsbot
so we can resolve this promptly.

Asif Ali
1 month i used it was good but right now from yesterday i am facing transfer issues, i have contacted to customer service they said account and all things are okey but app creating problem, neigther transfer nor bill submit. please update app and network. Thanks
JS Bank Limited
January 29, 2026
Thank you for your feedback. Sorry for the inconvenience. Please update the app and check your internet connection. If the issue continues, contact our support at jsmb@jsbl.com
or via WhatsApp https://bit.ly/hellojsbot
with the error details.

Muhammad Imran
such a cheap service, cheap people, i dont know from where they picked such shity staff, from 1 month i am requesting for my debit card, they are mis guiding me that we are processing your request, and now at the end helpline telling me no request was generated dor card. cannot imagine that much stupidity.
3 people found this review helpful
JS Bank Limited
February 17, 2026
We apologize for the inconvenience and confusion regarding your debit card request; please share your details at jsmb@jsbl.com or via WhatsApp at https://bit.ly/hellojsbot, so our team can review and resolve this promptly.