Virtual Visit

Orlando Health

About this app

From home or work, while on vacation, or for your child away at college, Orlando Health Virtual Visit is a new option for quick, convenient healthcare at a time and place of your choosing. Patients with nonemergency symptoms (e.g., sore throat, urinary tract infection, earache, pink eye, sinus infection, fever, cough, rash, etc.) now can access on-demand, high-quality care 24/7 using this app via a smartphone, tablet or computer. Connect with a physician in real time to receive a diagnosis and treatment plan, with any needed prescriptions sent to your preferred pharmacy.

App features:

• Convenient access from mobile devices, computers or by smart phone
• Live video or phone visits for adults and children
• Evaluation by board-certified physicians
• Online credit card and benefit card payment
• Ability to reserve your place in line
• Secure, encrypted platform

Currently available to select Central Florida employers that offer the Orlando Health network plan to their employees.

Ratings and reviews

Login into this Android app using MyChart authentication did not work, maybe because I have the chrome browser installed? I was able to login to MyChart in the browser but the app would not see nor accept the credentials. Also tried the desktop version and I was asked to pay before even knowing the appointment time??? Frustrating!!! I'd rather go to a walk in.

Received appointment right away. the prescription process was a bit clunky and took several hours to receive. Thought it was a scam, and wasn't sure if prescription would come through but in the end it worked out.

Clunky app. Can't configure it to use Bluetooth when doing a video visit, which pretty much means video is out. The permission requests on Android aren't correct. The whole app is a mess.

What’s new

Enhancements and bug fixes