
Vincent Herron
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I never had any trouble with PSECU until recent changes with the apps and the the restructuring of their operations. As I write this, my daughter is visiting Thailand without a working PSECU card, and no more cash. She made a mistake entering her pin number, and resetting the pin didn't work. We've made several calls, but PSECU can't fix it. So now we have to find a work-around to get her cash because PSECU can't seem to perform this basic function.
1 person found this review helpful
Pennsylvania State Employees Credit Union
June 11, 2026
We apologize for the negative experience you’ve had with us. Positive service to our members is a top priority for us. If you would like to give us a call at 1-800-237-7328 during business hours with more information, one of our digital banking call center agents would be happy to assist you with troubleshooting the issue.

Linghao Zhong
Recent upgrade is terrible. Account in the member-to-member transfer list is gone - I had to add the other member back manually. I cannot choose to transfer into other member's saving or checking account. The "Scheduled Details" for transfer does not work on android phone. When I used the website on my computer, it kicked me out and I had to login again. Besides, the daily limit transfer limit is lowered to $1500, and you the scheduled transfer amount is counted against today's allowance. Sucks!
4 people found this review helpful
Pennsylvania State Employees Credit Union
April 9, 2026
We value your feedback and are committed to providing an excellent experience for all our members. Please call us at 1-800-237-7328 during business hours so a digital banking agent can review your experience in detail. Your input helps us improve our services, and we sincerely appreciate the opportunity to assist you.

Cerene Himes
When the app works properly it is great. Lately, I have been unable to access the app at all. It either doesn't load, closes instantly, or it just sits on the initial page and never loads. I have uninstalled/reinstalled and also uninstalled, restarted my phone, reinstalled, and I am still unable to access the app. My phone software and the app software are all up to date.
3 people found this review helpful
Pennsylvania State Employees Credit Union
April 23, 2026
Good news — the issue has been resolved. The app should now open and work normally. Thanks for your patience while we worked on this.