Get ready to see,"We're sorry, something didn't work quite right. Please try again later." I was using the app as a remote for my DVR as their remote lost its code and none seem to work anymore. Now I can't even do that. Step up your game spectrum. We pay too much for way too little in return.
To think I had complaints about the brighthouse app, as it was slow and buggy and sometimes told me something wasn't available. Now nothing is available, and I have the satisfaction of getting to log into the application any time I want to use it just to be told whatever I want to watch is unavailable. Everything else seems fine fwiw. It's like a game now, and for the record I'm losing badly.
The most worthless piece of software ive ever seen. A box pops up and says "oops, i bad. Try back later". If you're not going to support it then remove it. Dont give me that "call this number and well fix it for you". No complaint has said it actually worked. We're not idiots and others are exiting as we speak. Fix it.
Updated to latest release as of today and can not for the life of me locate the dvr functions in the app........ Yes, I have dvr service and I'm connected to my home Wi-Fi (I can change channels fine) . Also, please add a last channel option!
A bunch of garbage! Cuts off so many times. Since the newest update everything is unavailable all the time. How has there been three different update changes and the app gets worse each time? Even the Guide is unavailable. The freaking TV guide for what's on is unavailable! Wow!
"System Error We're sorry, something didn't work quite right. Please try again later." I see this message more often than I actually see the content of the app. I'd give zero stars if I could. The problem persists even after cache is cleared, data is deleted, and app is uninstalled and reinstalled.
As always, we’re working to improve your experience by fixing bugs, including:
• Resolving an issue that prevented some scheduled recordings from displaying.
• Fixing issues that caused some tablets to crash after selecting Live TV or On Demand.
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