
Evans Kabaka
I got this app immediately after I opened my account around August 2024. It's quite fast in response and does not buffer and easy to use. I, however, would like the ability to change my login username. Also, if I can get rid of the pop-up notification about logging in with my bio data(fingerprint), it would be 100% efficient for me.
20 people found this review helpful

Ndaka Galaxy
I preferred the Barclays format for being able to pay credit cards. It was more logical. I find this one easier to use, though. When it was first launched the name was incredibly difficult to find the app as a start. It wasn't common sense and I had to call the contact centre to do my digital banking. That's actually a shame. Finding these apps should not require that. It seems that they renamed it because I think many others complained too.
209 people found this review helpful
Absa Group Limited.
April 5, 2021
Hi Gloria, we are always looking to improve the experience for our users on the app and really appreciate the feedback. Thank you

Janette W
- Flag inappropriate
- Show review history
Worst app ever! I'm a new customer and have never been able to log in. I've been back to the branch 3 times regarding this. Each time I change my password, enter it on their monitor and save the password on my phone. By the time i get home and try to log in, an error!! This is ridiculous. Can't you hire the right tech people to solve this issue?
502 people found this review helpful