grcity 311

Accela Inc.

About this app

Need to request City of Grand Rapids services? Download the GRCity 311 app today! You can request services through the application, view other requests near you, or call 311 to request other services.

Track your requests and review their status easily from within GRCity 311. Download the app today and experience 311 at your fingertips.

Ratings and reviews

Not worth it. 8 out of 10 times I reported something, it was closed without explanation as completed (but not truly completed). If I knew why it was rejected, that would help. Instead, I was left in the dark.

After watching a pale blue screen with an recurring expanding dot for over 5 mins, I shut it down, failed to be able to report property damage. This happened with three different cells. Very DISAPPOINTED.

crashes when opened Edit - emailed the developer about crashing. They are working on an update but in the meantime, clear the app's storage/data and reopen and see if that helps (it worked for me).

What’s new

v4.6.5:
- Minor bug fixes

v4.6.4:
- Notification improvements
- Bug fixes

v4.6.3:
- Bug fixes

v4.6.2:
- Email verification UI Update
- Bug fixes

v4.3.0:
- Update UI

v4.1.0:
- New UI theme
- Accelicon support

v3.9.4:
- Improved ADA compliance
- Minor bug fixes