
Obinna Collins
Access Bank has the most useless mobile app I've ever used. Even to login to the app is an issue, it'll always say "an error has occured, please try again later". You'll have to keep trying and trying up to 20 times to login. I have to keep backup accounts in other banks like opay because I know how many times I've been stranded while trying to make a payment simply because this mobile app chose not to work. Sometimes it'll open and tell me I have no account with the bank whereas I have 3 acunts
16 people found this review helpful

4931-Simisola Adesina
I don't know what has been happening to my biometric login. It's says error when I try to use it and the my credentials are not available. I have tried deleting my fingerprint and enrolling it back but it just says the same thing all the time . I have deleted the app and reinstalled it but it doesn't work. I have made complaints but nothing happens. it getting annoying having to type my password anytime I want to do a transfer
27 people found this review helpful

Onojakpor Ogboru
The does not allow one to log in from a different phone. An app especially mobile banking app should never be phone specific, people change phones. The more outrageous thing is when one does click on change devices, which by the way is supposed to limit your transaction to 50K, it continues result in error message: "an error has occurred, please try again later" or connection error, internet not available, when clearly one is onine and can browse other apps and websites.
7 people found this review helpful