Acuity Scheduling

Squarespace Inc

About this app

With seamless client scheduling, appointment notifications, secure mobile payments, and automated receipts, the Acuity Scheduling app helps you manage your calendar and clients.


Run everything from the app while you’re on the go, with a client, or in your shop with these tools:
Calendar Management:
- Check your real-time schedule
- Edit your availability
- Schedule new appointments
- Share direct scheduling links with clients
- Sync your calendar

Client Management
- Keep track of appointments with push notification alerts and reminders
- Manage your client list and update client notes

Payments
- Manage secure payments and invoices
- Send mobile payment links
- Send receipts
- Accept tips

Ratings and reviews

Been w Acuity long before this app came along. Having the app, I thought, would be more convenient than connecting via browser, but the app itself is rather buggy. Today, for example, if a client hadn't called to notify me of a schedule change, I wouldn't know it. It's been hours since the change, yet the app still displays the old schedule. Not good at all. I'm going to stick w the browser, as cumbersome as it is. A scheduling app that doesn't update in real time is bad for business.

I have had many more frustrating experiences with the app than pleasant ones. The app feels thrown together without considering the end user. It is slow loading, clunky, has gimmicky features, and is missing a TON of useful features (things that are no brainers and are available in the web app). I decided to leave a review today for two reasons: 1) I could not select multiple appointments to reschedule a weekly client, and 2) the "shake your phone to leave feedback" feature doesn't work. 🙄

Wish I could do more from the app. I have to log in to my desktop for a number of tasks, which I'm often not around for. For example, gift certificate and package codes. The dates never open on the requested date, especially from the app's notification bar. So I have to remember the date, time, and length requested then manually open the app, several times sometimes, to go in and book the appointment. I feel like the app worked better before the squarespace merge.

What's new

- Bug fixes / Improvements