4.1
58 reviews
10K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image

About this app

Welcome to a better way to manage your account with our mobile app. You can report an outage, check outage status, manage your accounts and more! Use the "Remember me" feature to make login a breeze. Everything is now at the touch of your fingertips.

Features include:

OUTAGE INFORMATION
- Report a power outage
- Check outage status and track restoration progress

ACCOUNT MANAGEMENT
- Choose "Remember me" to skip logging in each time you use the app*

*Logging into the AEP Texas app requires an active account that is registered online at AEPTexas.com
Updated on
Dec 9, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.1
54 reviews
Marjorie Reynolds
October 12, 2025
have used to report outages and check status. app easy to use
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Arti
October 21, 2020
It use to work great now all I get is "oops something went wrong on our end" well if something went wrong on your end then fix it. I'm obviously not the only person having the same issue.
8 people found this review helpful
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tina mcmahon
June 19, 2024
unable to access this app. it says password is incorrect. Although I was able to retrieve the password, it would not allow me to use it or change it.
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What’s new

Improved communications for payment arrangements and completed minor bug fix impacting login for a small number of customers.