AEP Texas

American Electric Power

About this app

Welcome to a better way to manage your account with our mobile app. You can report an outage, check outage status, manage your accounts and more! Use the "Remember me" feature to make login a breeze. Everything is now at the touch of your fingertips.

Features include:

OUTAGE INFORMATION
- Report a power outage
- Check outage status and track restoration progress

ACCOUNT MANAGEMENT
- Choose "Remember me" to skip logging in each time you use the app*

*Logging into the AEP Texas app requires an active account that is registered online at AEPTexas.com

Ratings and reviews

It use to work great now all I get is "oops something went wrong on our end" well if something went wrong on your end then fix it. I'm obviously not the only person having the same issue.

unable to access this app. it says password is incorrect. Although I was able to retrieve the password, it would not allow me to use it or change it.

This new update completely broke the app. It won't let me log in, says that it can't find my account by using address account number or even by scanning the meter.

What’s new

This release introduces a new biometric handling framework for Android, providing a more secure, consistent, and modern approach to biometric authentication. The update aligns with the latest Android biometric APIs and improves security, reliability, and user experience across supported devices.