Indiana Michigan Power

American Electric Power

About this app

Welcome to a better way to manage your account with our customer mobile app. You can view and pay your bill, report an outage, check outage status, manage your accounts, view billing history, and more! Use the "Remember me" feature to make login a breeze. Everything is now at the touch of your fingertips.

Features include:

OUTAGE INFORMATION
- Report a power outage
- Check outage status and track restoration progress

ACCOUNT MANAGEMENT
- Choose "Remember me" to skip logging in each time you use the app*
- View your real-time account balance, payment due date, and balance details
- View and download your bill (PDF)
- Pay immediately for free from your bank account
- Make automatic or scheduled payments
- Other ways to pay (credit/debit card, in-person, by phone)
- Switch between multiple accounts

ENERGY USAGE
- Compare how your current usage compares to last month or the same time last year

SETTINGS
- Enroll in and manage your paperless billing
- Add or delete your bank accounts


*Logging into the I&M app requires an active account that is registered online at IndianaMichiganPower.com

Ratings and reviews

Autofill feature is essential with more complex password requirements, and this app somehow manages to both, mess it up and make the login experience frustrating. Once you're granted entry then it's a useful app. When you use autofill, the app will clear either your password or user id when you try to use it. this forces you to try and type up everything to log in.

app kicks you out, and does not send reset password info. have to call now to make payments. major inconvenience

dislikes new phones. worked great in the old phone. will not let me enter my creds when using the new one. it keeps clearing my username when I input my password.

What’s new

This release includes improvements to persistent login.