Indiana Michigan Power

American Electric Power

About this app

Welcome to a better way to manage your account with our customer mobile app. You can view and pay your bill, report an outage, check outage status, manage your accounts, view billing history, and more! Use the "Remember me" feature to make login a breeze. Everything is now at the touch of your fingertips.

Features include:

OUTAGE INFORMATION
- Report a power outage
- Check outage status and track restoration progress

ACCOUNT MANAGEMENT
- Choose "Remember me" to skip logging in each time you use the app*
- View your real-time account balance, payment due date, and balance details
- View and download your bill (PDF)
- Pay immediately for free from your bank account
- Make automatic or scheduled payments
- Other ways to pay (credit/debit card, in-person, by phone)
- Switch between multiple accounts

ENERGY USAGE
- Compare how your current usage compares to last month or the same time last year

SETTINGS
- Enroll in and manage your paperless billing
- Add or delete your bank accounts


*Logging into the I&M app requires an active account that is registered online at IndianaMichiganPower.com

Ratings and reviews

move the damn "pay now" button so that it is in the middle of screen or up a little ways. you can't click on it or proceed into the app because it is behind the mobile phone's navigation buttons!

does not work anymore, can't get passed the log in screen. Keeps saying there was a "network interruption"

just says oops there was a network interruption. With all these rate hikes you'd think the app would work properly. 🙄

What’s new

Improved communications for payment arrangements and completed minor bug fix impacting login for a small number of customers.