Appalachian Power

Welcome to a better way to manage your account with our customer mobile app. You can view and pay your bill, report an outage, check outage status, manage your accounts, view billing history, and more! Use the "Remember me" feature to make login a breeze. Everything is now at the touch of your fingertips.

Features include:

OUTAGE INFORMATION
- Report a power outage
- Check outage status and track restoration progress

ACCOUNT MANAGEMENT
- Choose "Remember me" to skip logging in each time you use the app*
- View your real-time account balance, payment due date, and balance details
- View and download your bill (PDF)
- Pay immediately for free from your bank account
- Make automatic or scheduled payments
- Other ways to pay (credit/debit card, in-person, by phone)
- Switch between multiple accounts

ENERGY USAGE
- Compare how your current usage compares to last month or the same time last year

SETTINGS
- Enroll in and manage your paperless billing
- Add or delete your bank accounts


*Logging into the Appalachian Power app requires an active account that is registered online at AppalachianPower.com
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4.4
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What's New

This release contains improvements to the free payment option currently enjoyed by our paperless billing customers. Customers will now be able to edit and/or cancel future dated payments from their mobile devices. We have also made minor changes to the Account Summary page that allows easy access to your electric account number. We also updated our Outage Map URL to a new SSL-Enabled URL. If you are enjoying the app, please leave us a rating and a review.
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Additional Information

Updated
April 3, 2019
Size
12M
Installs
10,000+
Current Version
1.12.0.1761.3
Requires Android
4.4 and up
Content Rating
Everyone
Permissions
Offered By
American Electric Power
Developer
1 Riverside Plaza Columbus, OH 43215
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