4.7
79.5K reviews
5M+
Downloads
Content rating
Everyone
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About this app

Your journey with us starts when you open the KLM app.

With this pocket-sized travel assistant, you can book a ticket, customise your booking, check in and get real-time flight updates. Everything required for a smooth trip is at your fingertips!

BOOK A FLIGHT
Select one of our many destinations and book your ticket. To save time on future bookings, add your contact information to your profile. Next time, we’ll pre-fill your details.

MANAGE YOUR TRIP
View the pre-travel checklist and adjust your booking at any time until check-in. Lounge access or extra legroom? Enhance your travel experience yourself with just a few taps.

GET YOUR BOARDING PASS
Travel with peace of mind – no need to print out your travel documents or wait in line at a check-in desk. Get your boarding pass directly in the app or add it to your Wallet. It’s so easy!

YOUR FLYING BLUE ACCOUNT
Check your Miles balance, book a reward ticket, modify your profile, or access your digital Flying Blue card in your personal dashboard.

STAY UP TO DATE
Turn on your notifications for real-time updates like gate changes and check-in times, and receive exclusive offers. Share your flight status to stay in touch with those on the ground. They’ll be happy to know you landed safely and sound.
Updated on
Apr 12, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity, App info and performance, and Device or other IDs
This app may collect these data types
Personal info
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.7
77.5K reviews
Vincent Liotta
August 4, 2023
Log in slow, frustrating and virtually impossible. Does not accept password and pass code registers as incorrect, if one tries to backspace. What should be and has been useful is now useless. Revised rating: I must credit the speed of the KLM response. It shows that they are concerned. When they can get the app issues resolved, I will change my opinion accordingly.
15 people found this review helpful
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KLM Koninklijke Luchtvaart Maatschappij N.V.
August 4, 2023
Hello and thank you for your feedback. Our mission is to provide excellent customer experiences. We have taken your comments into account and will endeavor to make improvements accordingly. The KLM Mobile team.
Simon Lewis
August 21, 2023
Judging by most recent reviews the QC and design is pretty poor. I don't see the point of this app if it can't display a boarding pass and it can't email the PDF either. KLM should look at what their partner airline Delta provides. The problem goes beyond the phone app, the whole user experience is bad. The app said to use a kiosk at the airport to print boarding passes but no kiosk exists. So you have to go to the baggage check with everyone else checking bags when I had already checked in.
27 people found this review helpful
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KLM Koninklijke Luchtvaart Maatschappij N.V.
September 11, 2023
Hello and thank you for your feedback. Our mission is to provide excellent customer experiences. We have taken your comments into account and will endeavor to make improvements accordingly. The KLM Mobile team.
Lost “LDSilentFutureAwaits” Dreams
November 21, 2021
Horrible customer service. Never again will I fly with klm. Not enjoyable to pay for a service and not receive it. Spent 3 days trying to resolve it through whatsapp. Shown the price for light and standard. I paid for standard. Did not receive it. Shown the error with screen shots and the amount I paid, clearly showing standard was purchased. Only to be told that I'll have to purchase it again and there's nothing that can be done about it. Not interested in paying twice for a service.
50 people found this review helpful
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What's new

Thanks for using the KLM app! This update includes bug fixes and performance improvements. If you run into any trouble, please take a minute to let us know your feedback.