KLM - Book a flight

KLM Koninklijke Luchtvaart Maatschappij N.V.

About this app

Your journey with us starts when you open the KLM app.

With this pocket-sized travel assistant, you can book a ticket, customise your booking, check in and get real-time flight updates. Everything required for a smooth trip is at your fingertips!

BOOK A FLIGHT
Select one of our many destinations and book your ticket. To save time on future bookings, add your contact information to your profile. Next time, we’ll pre-fill your details.

MANAGE YOUR TRIP
View the pre-travel checklist and adjust your booking at any time until check-in. Lounge access or extra legroom? Enhance your travel experience yourself with just a few taps.

GET YOUR BOARDING PASS
Travel with peace of mind – no need to print out your travel documents or wait in line at a check-in desk. Get your boarding pass directly in the app or add it to your Wallet. It’s so easy!

YOUR FLYING BLUE ACCOUNT
Check your Miles balance, book a reward ticket, modify your profile, or access your digital Flying Blue card in your personal dashboard.

STAY UP TO DATE
Turn on your notifications for real-time updates like gate changes and check-in times, and receive exclusive offers. Share your flight status to stay in touch with those on the ground. They’ll be happy to know you landed safely and sound.

Ratings and reviews

Horrible customer service. Never again will I fly with klm. Not enjoyable to pay for a service and not receive it. Spent 3 days trying to resolve it through whatsapp. Shown the price for light and standard. I paid for standard. Did not receive it. Shown the error with screen shots and the amount I paid, clearly showing standard was purchased. Only to be told that I'll have to purchase it again and there's nothing that can be done about it. Not interested in paying twice for a service.

Log in slow, frustrating and virtually impossible. Does not accept password and pass code registers as incorrect, if one tries to backspace. What should be and has been useful is now useless. Revised rating: I must credit the speed of the KLM response. It shows that they are concerned. When they can get the app issues resolved, I will change my opinion accordingly.

Beware the booking via the app with partial miles does NOT work well. I received a confirmation email saying everything is OK and will get my tickets soon. As I was fearing after calling KLM service, waiting on the line, I understood it was NOT confirmed (contrary to the email received). I was refunded and told to book via the website (i.e. surely an issue with the app). I told the customer service person to notify the IT department to avoid similar issues (not sure if this will be done).

What’s new

Discover the all-new Flying Blue experience! With a fresh design and 3 intuitive tabs, navigating your account has never been easier. Effortlessly track your activity and explore new ways to earn and spend Miles – all in one place. Not a member yet? Now's the perfect time to join Flying Blue and start earning.

This update also includes bug fixes and performance improvements. Are you having trouble? Please take a minute to share your feedback.