Air Canada + Aeroplan

13.5K reviews
Content rating
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

With the new Air Canada + Aeroplan app, you can now enjoy the advantages of the Aeroplan loyalty program with the combined ease of managing your Air Canada trips in a single convenient place.

Sign in with Aeroplan to unlock access to loyalty program benefits. Dive in to see your points balance, track Elite status progress, view recent transactions, and access popular program features like Family Sharing, eStore, car rental, and hotels.

Book your next trip using cash, or by redeeming your Aeroplan points. You can now also book with a combination of Points + Cash, or even pay 100% of your fare using points, including taxes, fees, and charges.

By presenting timely updates on your home screen, you'll always be up to date. Action cards prompt you when it's time to check-in, show your upcoming flight status, and even offers your flight's menu when it's almost time to eat on flights offering meal service.

As your flight approaches, your boarding pass will appear throughout the app for quick access. Your boarding passes are saved for offline use in the app.

Stay up to date with notifications about flight and gate changes, and cancellations.

We added turn-by-turn airport navigation, a first for a Canadian airline, available in Toronto (YYZ), Montreal (YUL), and Vancouver (YVR), with more coming soon.

By downloading or updating this App, or setting up your device to do so automatically, you consent to the installation of the App, its future updates and upgrades and to the Air Canada Mobile App “Terms of Use” that govern the use of App that are available here: You can withdraw your consent at any time by uninstalling the App. For help uninstalling, please see

These functions apply when enabled:
• Location: your location data is used to show the closest airport(s) for booking, and flight status. Location data is also used to present the correct boarding passes at connecting airports, and to provide the current location when using airport maps.
• Wi-Fi connection: used to determine if internet access or a connection is available for onboard Wi-Fi and the wireless entertainment system on Air Canada Rouge flights.
• Calendar: access to your calendar is used to sync flights from your upcoming bookings to your device's calendar.
• Notifications: push notifications are used to send you service messages related to your upcoming travel.
• Camera: add images to the feedback you send to Air Canada.
• Your device and app information (phone model, language, system and app version) is attached to comments you send when an issue is reported via the app.

By downloading or updating this App, you understand that Air Canada may: collect data about your device in order to serve you the correct software, as well as maintain and develop its services; require that you change some of your device settings to use specific features; collect personal information as detailed in our Privacy Policy (

Air Canada, PO Box 64239, RPO Thorncliffe, Calgary, Alberta, T2K 6J7

® Air Canada Rouge, Altitude and Star Alliance: registered trademarks of Air Canada in Canada
®† Aeroplan: registered trademark of Aeroplan Inc.
Updated on
Feb 7, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info, and App info and performance
Data is encrypted in transit
You can request that data be deleted
13.5K reviews
Michael Moon
September 24, 2022
The App when it works is excellent. However, the app no longer allows me to login despite resetting the password and uninstalling/reinstalling multiple times. Not ideal as I have a ton of upcoming travel. Not impressed at this sudden onset of App issues. Issues started a few days ago. Ended up reinstalling the CHROME APP and when the Air Canada App redirected me to login (using Chrome) it now works. Not impressed that it initially logged me out requiring me to sort this out.
11 people found this review helpful
Did you find this helpful?
Air Canada
October 11, 2022
Thank you for your feedback and apologize for the inconvenience. This issue was resolved on October 5, 2022, so please try signing in again and let us know if you're still having trouble. As you've pointed out, the prior workaround was to remove/disable Google Chrome, and then reinstall it - but our permanent fix shouldn't require this anymore.
A Google user
March 15, 2019
This app is incredibly awkward to use. It doesn't automatically associate your booked flights. You have to add each and every flight, request to be notified, request that boarding passes be added and doesn't recognize when you've already checked into a flight. Pretty much all functionality is done by the user as they go through, nothing is automatically handled. It's incredibly frustrating in 2019 to need to use an app that is this outdated. And how do you access loyalty program information?
43 people found this review helpful
Did you find this helpful?
A Google user
January 23, 2019
Confusing interface where the menus and back button change context in the middle of a process. Times out constantly while trying to check-in. When starting to check-in, you cannot do it from your saved bookings (have to retype booking reference number). Has never let me download a boarding pass to the phone, and I always need to go to the counter anyway.
29 people found this review helpful
Did you find this helpful?

What's new

Version 5.29.2 of the Air Canada app includes bug fixes based on our customers' feedback.

Do you have a suggestion, idea, or spot a bug? You can reach us through the ‘Customer support’ section found in the menu on the 'Home' tab.

Loving the app? Don’t forget to rate us 5 stars and leave a review!