Air India Express
3.0star
7.78K reviews
1M+
Downloads
Everyone
info
About this app
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
3.0
7.74K reviews
Tanvi
- Flag inappropriate
February 28, 2026
Literally cannot even login. this is the most frustrating app I have ever used. It says invalid OTP when I enter the correct one, and even doesn't let me login using the password, the page just freezes. I booked a flight through the web and am trying to use the app for managing/checking in, etc., but it is completely useless.
1 person found this review helpful
Air India Express Limited
February 28, 2026
Hi Tanvi! We are sorry to learn about your experience. We have noted your feedback, and we will ensure to make necessary changes for smooth working of the application. Thank you!
Samrat Sridhara
- Flag inappropriate
April 13, 2026
I am not sure, why the app is so primitive? Even after logging in, it still shows 'log in' on top, instead of, customer name. It seriously needs development in terms of usability. If I am traveling with an infant, 'traveling with' drop down never works, which forces me to use, website over laptop or use travel portals. How often is the app used by app developers to book tickets for themselves?
Air India Express Limited
April 13, 2026
This is not what we want to hear from our guests, Samrat. We are sorry to hear about your experience. Please share with us your complete details on our support channel https://www.airindiaexpress.com/support so that we can take a closer look into this.
Pavan Grandhi
- Flag inappropriate
- Show review history
April 7, 2026
Very bad app and website. Too confusing and bad UI to understand. Plz work on your UI UX, and decrease the load time for each screen. Even when I try to download my boarding pass after checkin, there are lot of bugs where is downloads 2 copies of same person, even if 2 different people are present in the ticket.
What’s new
Namaste,
Here’s what’s new:
Pick Up Where You Left Off
If you paused your booking earlier, just tap the email link we send you to jump back in exactly where you stopped.
A Feature Just for Women Guests
While choosing seats, women guests can now see seats already occupied by women. Helping you pick what feels right for you.
Here’s what’s new:
Pick Up Where You Left Off
If you paused your booking earlier, just tap the email link we send you to jump back in exactly where you stopped.
A Feature Just for Women Guests
While choosing seats, women guests can now see seats already occupied by women. Helping you pick what feels right for you.
App support
About the developer
AIR INDIA EXPRESS LIMITED
digital@airindiaexpress.com
Vatika One-on-One, Sector 16 NH 48, Industrial Estate
Industrial Estate
Gurgaon, Haryana 122007
India
+91 99623 75488
