Air India Express

Name: Air India Express
Availability: InStock
Rating: 3.505618095397949 (12158 reviews)
Author: Air India Express Limited

Air India Express Limited

3.5

12.2K reviews

Everyone

1M+

Downloads

Everyone

Shares Location

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About this app

About this app

Fly As You Are with the all-new Air India Express app. Book your flights on the go, and fly to exciting destinations with New India's Smart Connector!

Updated on

Jul 15, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

This app may collect these data types

Personal info

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

12.1K reviews

Tanvi

February 28, 2026

Literally cannot even login. this is the most frustrating app I have ever used. It says invalid OTP when I enter the correct one, and even doesn't let me login using the password, the page just freezes. I booked a flight through the web and am trying to use the app for managing/checking in, etc., but it is completely useless.

2 people found this review helpful

Air India Express Limited

February 28, 2026

Hi Tanvi! We are sorry to learn about your experience. We have noted your feedback, and we will ensure to make necessary changes for smooth working of the application. Thank you!

Bellam Saikiran

June 28, 2026

I am extremely disappointed with my recent experience with Air India Express. Firstly, the Air India Express mobile app repeatedly crashed while I was trying to book a pre-meal option for my flight. Despite multiple attempts, the app failed to function properly, causing unnecessary inconvenience and frustration. To resolve the issue, I contacted customer support. Unfortunately, the experience was even more disappointing. Despite holding a Business Class ticket, the customer service representati

Air India Express Limited

June 28, 2026

Hi Bellam, we are sorry for the inconvenience caused to you. We request you please try re-installing the app and use the updated version. Further, please share the details via our support channel: https://www.airindiaexpress.com/support and we will surely assist you further.

Sahil Trehan

June 21, 2026

I haven't seen a worse airline app that this one. It is so difficult to comprehend that in today's day and age how can an organisation that wants people to book their their app, get that very thing wrong. if your IT team is reading about his, I am sorry guys, but it's a disgusting experience to say the least. it is so slow and keeps hanging when I try to check in. have been trying since yesterday.

Air India Express Limited

June 21, 2026

Hi Sahil! We’re sorry for the inconvenience and understand your frustration. Your feedback regarding the app's performance and check-in experience has been shared with our team for review. We appreciate you bringing this to our attention and are working to improve the experience. Thank you.