Air India Express
star
14.6K reviews
Everyone
info
1M+
Downloads
About this app
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
- No data shared with third partiesLearn more about how developers declare sharing
- This app may collect these data typesPersonal info
- Data is encrypted in transit
- You can request that data be deleted
Ratings and reviews
14.6K reviews
Tanvi
- Flag inappropriate
February 28, 2026
Literally cannot even login. this is the most frustrating app I have ever used. It says invalid OTP when I enter the correct one, and even doesn't let me login using the password, the page just freezes. I booked a flight through the web and am trying to use the app for managing/checking in, etc., but it is completely useless.
3 people found this review helpful
Air India Express Limited
February 28, 2026
Hi Tanvi! We are sorry to learn about your experience. We have noted your feedback, and we will ensure to make necessary changes for smooth working of the application. Thank you!
Asish Dinesh Babu
- Flag inappropriate
September 13, 2026
Horrendous login OTP validation process - the system seems to preemptively send two login OTPs, which means when you type in the first code, it is invalid and you lose an attempt. By the time you realise this and type in the second code, the time has expired and you're locked out for 5 minutes. This happened for both mobile number and email login methods.
Air India Express Limited
September 13, 2026
Hi Asish! Thank you for reaching out to us. We are sorry to hear about your experience. Please share with us your complete details on our support channel https://www.airindiaexpress.com/support so that we can take a closer look into this.
Nilexon
- Flag inappropriate
August 7, 2026
I booked a flight ticket, but due to autofill mode, my father's name was left out. When I emailed them back to add my father's name, they told me to cancel the ticket and are demanding a fee of 32 KWD. In my view, this is an extremely terrible experience. I faced a similar issue with them last time as well. I have never seen such a poor customer service center among airline companies. Even though that previous experience happened four years ago, I came back hoping there would be some improvement
1 person found this review helpful
Air India Express Limited
August 7, 2026
Hi Nilexon! We are sorry to hear about your experience. Please share with us your complete details on our support channel https://www.airindiaexpress.com/support so that we can take a closer look into this.
What’s new
What's New
Travel Made Easier
Everything you need for your journey is now within easy reach. Access trip details, check in, manage bookings, and customize your trip with travel extras, all in one place.
Travel Made Easier
Everything you need for your journey is now within easy reach. Access trip details, check in, manage bookings, and customize your trip with travel extras, all in one place.
App support
About the developer
AIR INDIA EXPRESS LIMITED
digital@airindiaexpress.com
Vatika One-on-One, Sector 16 NH 48, Industrial Estate
Industrial Estate
Gurgaon, Haryana 122007
India
+91 98886 32211
