
Tanvi
Literally cannot even login. this is the most frustrating app I have ever used. It says invalid OTP when I enter the correct one, and even doesn't let me login using the password, the page just freezes. I booked a flight through the web and am trying to use the app for managing/checking in, etc., but it is completely useless.
1 person found this review helpful
Air India Express Limited
February 28, 2026
Hi Tanvi! We are sorry to learn about your experience. We have noted your feedback, and we will ensure to make necessary changes for smooth working of the application. Thank you!

ashok khandave
very frustrated, unable to do web check in , adding any dates like have to scroll to all years bach manually , no option to directly put any dates there , it's like leaving in stone edge, and more fun part sometimes it crash so you have to do all again , then message come please try again ,,,, seriously . are there not any good tech guy behind this app,,,,,,👎
1 person found this review helpful
Air India Express Limited
February 17, 2026
Hi Ashok, we are sorry to learn about your experience. We have noted your valuable feedback. Please try re-installing the app and use the updated version. If you still face the issue, please share the error via our support channel: https://www.airindiaexpress.com/support and we will surely look into it.

Sujit Liddle
- Flag inappropriate
- Show review history
For the love of all that's holy, FIX YOUR APP. Slow loading. IMPOSSIBLE to deselect or undo any selection made in error. Had to visit the counter to fix the extra charges. App asks for payment, but doesn't specify what is being charged. For my 2 leg journey, after the 1st leg it says I have no trips. I'm using the latest version, installed 3 days ago. Every add-on page should have a deselect button. Support page has no relevant options. No one picks up if you call the support numbers.
42 people found this review helpful
Air India Express Limited
November 9, 2025
Hi Sujit! Please share the complete details via our support channel: https://www.airindiaexpress.com/support This will enable us to look into the issue and address it better.