Airtm

Airtm, Inc.

About this app

We have over 500 payment methods to add from or withdraw to your account and send and receive money wherever you are. All this in a fast, simple and 100% secure way.

Open your digital dollars account in minutes and start enjoying the financial freedom you need to continue developing your talents.

With Airtm, unlock your potential.

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Any Prepaid Debit Visa Card (the “Card”) that may be provided to eligible customers is issued by Lead Bank pursuant to licensing by Visa U.S.A. Inc. and may be used everywhere Visa is accepted. Must be 18 or older to apply. Fees may apply. See Cardholder Agreement (https://www.bridge.xyz/card-agreements/airtm-card) and Airtm website for more details. Bridge Ventures LLC (“Bridge”) is not a bank. Bridge is a financial technology company and is the Program Manager responsible for managing and operating the Card on behalf of Lead Bank. Airtm is not a bank. Airtm is a financial technology company and is the Platform Provider responsible for the application, access, and management of/for the card.

Ratings and reviews

Customer service is nonexistent when it comes to your actual account. I had no issues with the actual app, but I had no use for it anymore due to my job change. So plan for an extremely inconvenient and painful process to delete/deactivate your account. It's not available from your profile, then Google might deem it a sketch site, then when you email support with your grievance, you get sent to a URL to create a new login for your "request". So red flag after all that.

The Support is terrible and the APK is whack. imagine getting stuck in identity verification with each attempt when the button is pressed coming up with an unexpected Error occured. The support team have no clue of even how to solve the useless error.

The most annoying app and they have very poor customer support. They temporarily blocked my account without any reason, when I chatted with the support I only got "you are no longer our customer and you can no longer use our services" without any explanation to why they are blocking me. I feel very frustrated and it's unfair. I'm not rating it at all because I was not satisfied with the service given.

What’s new

We've updated your home experience
- Increased accessibility to your balance, virtual account and many other features.
- Active transaction widget in real time.
- Real time notifications about the status of your account.
- Quickly access your funds with our Quick Withdraw widget.
- General performance updates.
- Updated look and feel.