The ONLY problem I have had with the app is the camera from the doorbell does not always connect to the app's live feed. I have to restart the app and then it works or wait a few mins or 5mins and then it connects. Also I press disarm but the panel did not disarm and created a false alarm when I entered thinking it was off. But this only happened once. Other then that I have no complaints.
I used to be able to see all my videos when I logged in at the website from my smartphone. Now I cannot see or delete videos until I login with my laptop. That is inconvenient for me as I like to be able to do that from my smartphone. Laptop is not always available. Can you fix that. I like the way the app is set up. Just inconvenient for video gazing.
At first it worked great after 3 months from installing it. It just stopped working it does not communicate with my thermostat or alarm panel. Can't set alarm or disarm not even control my thermostate.
I have money for over 4 years now and I think the alarm system works good I had a little issue with the app on the new System but y'all quickly come to my rescue and help me to resolve the issue thank !!!
Update 9/18/2017. Cannot arm or disarm using the Monitronics mobile app......When I disarm the system using the mobile phone, the mobile app shows that the system is disarmed. However, the system is still armed when I enter the garage or front door, which has triggered several false alarms and inconvenience. .....Totally Unreliable! Waiting for the contract to expire so we can terminate service
I've been with Moni for 2 years now. It's absolutely amazing. Mobile app easy to use and I love the cameras. I can check on everything at home by using my phone. I can able or disable alarm no matter where I am. Thanks Moni for the security you have given me!
• In addition to being able to unlock the door from the Doorbell Camera screen in the middle of a call, you can now disarm the security system too. You’re also able to re-lock the door at the end of the call.
• Now you can swipe on the Weather card to reveal a multi-day summary view showing the upcoming week’s weather.
• Minor enhancements / fixes
Salient Eye turns any phone or tablet into a full home security alarm system
Turns old phones to home security cameras, with motion detection & cloud storage
Turn old phones to home security cameras with Motion Detection & Cloud Recording
WeR@Home™ enables you to manage your home environment from anywhere, anytime.