I love this app. It makes it easier for everyone in the house. We feel way more safer now that we can check our cameras live from our phones and we can arm and disarm our system from anywhere in the world. I love this app but i wish there was a way that we could bypass sensors right from this app. I think that would be the only thing that this app needs to be 110%. -Hawaii Oahu Waianae 96792
What a joke... On the phone with Vivint for more than an hour for a simple password reset. System never worked as I wanted, and they charge to fix their own faulty equipment. Representative was trying his best but Vivint couldn't figure it out for him to keep a happy customer. This classic app needs work too.
Better notification descriptions The app used to give better descriptions of sensors that were activated. 'front door open' 'front door closed' 'front door open/closed' 'kitchen sensor idle' for example. Now it says things like 'sensor 0 open/closed' at some point an update to the app changed things and I can no longer tell what sensors are being used. Tonight, the alarm panel chimed as if a door had been opened. We didn't catch which sensor it said opened, so I looked at the app and saw 'sensor 0 opened/closed' which helped no
Was a Great app Thermostat feature giving problems. If I change the thermostat on the wall from a/c to heat or heat to a/c and leave and check the app even when refreshing it it won't update. The app will only show the last setting changed on the app. Just started within the last week or so. Not good when you have pets at home that need to stay cool or warm. Also cannot change the swing setting from app. Using app on a Galaxy s7 edge.
Bad business Agreed to have 5-year contract, my tenants live in my house now, they have a 2-year contract with vivint now, so now vivint charges me and my tenant for the same house! They wouldn't stop charging me, giving me round abouts how to "attempt" to cancel my contract but the answer is always no from them. There are quite a few cases like mine where vivint wouldn't let you off the contract no matter what, I Googled them. Careful when agree to sign a deal with this company. I so don't recommend this company.
Subscriber Beware! I have had this system for a few years now. I can not control light dimmers and I keep getting notice that light dimmer wasn't active. I have the vivint light modules but this app is missing that feature. What a rip off. Contacted ADT to have this system removed. So long VIVINT. I discontinued my service and still got billed for an additional month. This company is a rip off.
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