
GadgetKid DXB
- Flag inappropriate
- Show review history
This app initially worked fine. Today I noticed the icon had disappeared from my screen. Next: it keeps crashing! I would have hoped AFG would be able to deliver a bug-free app given the high quality of their other offerings. PS my review is written AFTER uninstalling the old version and downloading the latest version.
1 person found this review helpful
Al-Futtaim Group
June 5, 2023
We apologize for your bad experience. Can you tell us the device you are using at help@mybluerewards.com? We will try to evaluate the issue and get back to you.

Roger El Hajj
- Flag inappropriate
- Show review history
As of 24th May. I did the update and restarted my phone, and it's still the same issue. 2 days earlier: Although I updated as advised but the app still doesn't load from the beginning. It opens the get started page, and then the whole app crashes and closes
13 people found this review helpful
Al-Futtaim Group
May 23, 2023
Hi Roger, sorry for the unpleasant experience you had with our app. We request you to upgrade the app to the latest version as we have fixed the bug. Do write to us at help@mybluerewards.com if you still face any issue.

Angad Ahuja
Unable to log in the app. It does says invalid number for my perfectly fine and working Vodafone Oman number and refuses to sign in via Gmail saying unknow error. Previously the app used to run smoothly and was pretty easy to use. Shame that they reuined it by releasing an update full of bugs.
5 people found this review helpful
Al-Futtaim Group
May 28, 2023
Hi, please email us a screenshot of the error you are facing along with your mobile number at help@mybluerewards.com so we can look into this for you. We apologise for any inconvenience.