
Dinesh Dhamapurkar
Fantastic App interface otherwise. The reason behind Only Two star rating is with recent updates wallet Interface not Giving Options to select between CARD or WALLET, Which it should provide ideally to pay bills using Wallet balance. I have uninstalled several times just in hope to fix the issue. FAILED then what's the point of forced update for Blue Rewards App when the Older version is more useful for Preloaded wallet Cash. I hope Blue Team understand and try to resolve the issue ASAP.
4 people found this review helpful
Al-Futtaim Group
May 5, 2025
Thank you for your feedback and for appreciating the app interface. Your comments have been shared with our team, and we’re working on improving the experience. For immediate support, please reach out to us at help@mybluerewards.com

F T
the initial version was working well. but the last updates were the reason for the score. for the past few times at the shop, the app took.forever to load after login in, and after standing at the cashier feeling really silly, I gave up. this does not encourage me to shop more frequently at your shop. please consider saving the IT cost for the app and offer discounts directly instead.
8 people found this review helpful
Al-Futtaim Group
April 23, 2025
Thank you for your honest feedback, and we're truly sorry for the inconvenience caused at checkout. We understand how frustrating that must have been. Your experience matters, and we’re actively working to improve app performance. If you need assistance, feel free to reach out at help@mybluerewards.com

Abhinava Mukherjee
This app looks very suspicious to me. I tried to log in to my account by installing the app on 3 different android devices. All of them were unable to log in when I was standing at the counter. But within minutes of me leaving the counters and exiting the building, the app started working fine. Even the cashiers mentioned that this has been experienced by multiple users. Looks like an organised scam to me. They deliberately prevent you from redeeming the points.
1 person found this review helpful
Al-Futtaim Group
April 28, 2025
We’re sorry to hear about your experience and understand your concerns. We assure you that preventing redemption is never our intention. App performance may vary due to network issues inside certain locations. Please contact us at help@mybluerewards.com with more details so we can investigate this further and assist you.