Would love to sign in to my account using the correct password and not get locked out just because your app doesn't work. I also would love to be able to reset my password like other Banks with security questions instead of having to put in my entire account number. I have paperless statements, which seems great except I don't get the full account number on them so I have to go dig up my original paperwork just to reset my password on my locked account all because your app won't work. Starting to understand? This becomes hours of headaches because 1) your apps (all of them) suck, and 2) there is no security questions to reset my password. I have many banking apps including one from a local bank and they all function better. It's embarrassing.
I tried signing up on this and it said invalid email format. It was NOT invalid because I always type it. Please get it fixed and I may give it more than 1 star.
PSA to those of you complaining - for the calendar, CLICK ON THE YEAR FIRST. Then you can scroll through the months easily. For those that do not know their username or password, you can use your VIN instead of the account number.
I have used this app for eight years or longer it is easy and i have no real problems Sometimes they are working on it late at night so then it is not available other than that it works well i would recommend it.
This bank is terrible & also the app can't log in to make my auto payment plus From The desk top computer the website has been down for a week now... Tried to log on it today. And the website is down again.
Simple, clean layout, & quick access to make & track payments as well as view FICO score. Additions such as Loan Terms(interest rates, borrower & co-borrower's names), YTD interest paid, & current payoff amounts would make it even better.
- Bug fixes