This app is crap! Every time i sign in I have to reset my password even though it's the correct password. Just like the bank it's self, it's useless. Uninstalling. At least when I sign in on my computer it'll take my password
Does what it is supposed to Allows me to make my payments easily. Not sure why people are giving poor reviews to the app if you are having problems with customer service. I login once a month, make my payment on time and that's all I need it for. No problem.
THE BANK this review isnt about the app, iits about the bank. worst bank ever they took a month to take out my payment now the same month they took out another payment with out me knowing. worst experience with this bank ill be refinacing soon. and once again THE APP is a 5 star THE BANK is a 1 star
This app sucks. Don't rely on it for accurate information regarding payments or amount due. Within in 30 minutes I saw my monthly payment go from $606.00 to $779.00 and back to $606.00. I've been out of a job for 1 year. My payments started being late after 6 months. I've been using this app to make payments. In January of 2017 I spoke with a rep who helped me make arrangements to get caught up. She assured me that I was current. In February I received a bill for $606.00. AFTER paying it, I looked back online and I shocked to serve that I now owed $779.00. While talking to Ally, I was booted off the app while being placed on hold. When I logged back in, it was $606.00 again. My monthly payment is $360.00. Apparently this app doesn't show any late fees. Even if you speak with a representative and ask for the total amount owed, she didn't bother to mention any late fees, which had accrued since 2015!!!! ALLY FINANCIAL are crooks! Their app helps them be crooked!!!!
Pain in the ass. And they will not let you pay over the phone like everyone else
This app won't except my email Uploaded this app so I can start making payments on my account but it's not working properly. It won't accept my email address and I still can't make my 1st payment on my account.
- My FICO® score link in navigation menu
- FICO® score update alert setting
- Bug fixes
Simple is fee-free online banking that helps you easily budget and save.