Does what it is supposed to Allows me to make my payments easily. Not sure why people are giving poor reviews to the app if you are having problems with customer service. I login once a month, make my payment on time and that's all I need it for. No problem.
This app is soooo not thought out Forgets user name. Have too scroll through every single month to get your birthday. Only app that won't let you use a normal password has to be special. And more this app is straight up horrible. Makes me never want to do business with these ppl again. Staff aren't consistent either. Got 3 different answers
Page through dates This is ridiculous that I have to page through the calender about 60 years to enter in birth date when username or password is forgotten. I should be able to just type in my birthdate!!!! How frustrating!
Your customer service sucks Why is it when I call & verify my account through the automated system, your outsourced customer service reps, which are incompetent, non-english speaking & rude, always ask me to verify again verbally + more?! And... they also refuse to transfer me to an American rep when I ask & by law they have to do so.
Ally just plains sucks The app sucks. Ally bank itself sucks. Nothing seems to work in sync. Customer service are retards that cant handle a simple username matter. I dont think i will finance anything with them again. 100 thumbs down. Use Chase
Works perfectly As I read through some of the reviews, I can't help but chuckle. I mean what do these people want, for the app to pay their auto loan for them so they can save their money? The app performs just as expected, allowing you to pay your auto loan while on the go. It actually provided more info than I would expect, including remaining balance and number of payments, percentage of completion, FICO score, and more. I have never one has a problem with Ally Bank or this app.
- My FICO® score link in navigation menu
- FICO® score update alert setting
- Bug fixes
Simple is fee-free online banking that helps you easily budget and save.