The app works well for most regular daily operations. The chat does not work well (usually the session ends and you have to log in again and again). It would be nice to be able to see the history of payment for each individual template - the Alpha Bank app has this function and it is SUPER useful. Also, the share function is not working well for me. It opens Viber right away instead of letting me choose. And there seems to be no way of undoing that. Even reinstalling the app does not help.
Good afternoon. Thanks for your feedback. We have taken note of your comments. We will think about how these ideas can be implemented. But for now we cannot say the exact date of addition. We hope that in the future, we will be able to change your opinion about us and you will raise our rating. Have a nice day and high moneyback.
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Everything worked fine, until today's update, it ruined everything, cant access to payment history, the app is closing by it self from time to time, every action button now will load forever before showing content, hope you can fix asap
Good afternoon. This should not be the case. Please write us a detailed letter with a description of errors to firstname.lastname@example.org. This letter will help us to understand the causes of errors and correct them faster. We hope that in the future, we can change your opinion of us and you will raise our rating. Have a nice day and a high moneyback.
First of all,when u write in app язык , it means should have more than one language, but anyway u have only Russian. Second I try to sale online dollars to Belarusian rubles, it's not working,the app signed out after I confirmed the transaction, but still the amount didn't change. And sure it's I who will lose time to pass by bank, and lose money as long as the dollar is falling down. All of this because of the malfunction of the online app. Just I think will be the last visit when I will
24 people found this review helpful
Dear, Alain! We are waiting for English version soon in app. Please specify the date and time, as well as the sequence of actions you have done when the error occurred. Please, send your full name and phone number to email@example.com in case we need to get additional information. We hope this accident will not affect our future cooperation.