
Jordan Mercier
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I almost always get this menu that says I have no network connection while having access to both mobile data, and WiFi. I've uninstalled a reinstalled the app multiple times, and it fixed the issue one time. I have only been able to go into the app to look at my schedule like three times in the month I've had the app.
2 people found this review helpful
Altametrics
February 10, 2025
We're sorry for the trouble! Please ensure your app is updated to the latest version and try clearing the cache. If the issue persists, please contact our support team with details like Registered Email/Phone, Store Number, and eID/User ID/Employee ID at "mobilehelp@altametrics.com". Your feedback is valuable to us!

Jared Lawrence
I can't find a contact email in the erestaurant website. I need to know if it's possible to revert to the original layout. I'm having a very difficult time navigating. The scheduling layout alone is more difficult to read, the analysis numbers are at the bottom instead of the top so I can't align them easily with the time of day, shift lines are larger so it takes up more of the screen. it's just not as functional as before.
1 person found this review helpful
Altametrics
January 8, 2025
Thank you for your feedback! We apologize for any inconvenience caused by the new layout. Currently, we do not have an option to revert to the original layout, but we value your input and are working on improvements. For assistance, please contact us at "mobilehelp@altametrics.com". We appreciate your patience and suggestions!

Dzmitry Burbuts
Altametrics Schedules is an outstanding scheduling app! It makes organizing and tracking work schedules so easy and efficient. The app is intuitive, and my team loves being able to access their schedules anytime. Features like approving shifts, time-off requests, and even swapping shifts are super smooth. Plus, syncing everything to the calendar is a great bonus. Highly recommend it for anyone looking to streamline their scheduling process!
4 people found this review helpful
Altametrics
October 18, 2024
Thank you for the compliment! It is exciting to know that you and your team are making good use of Altametrics Schedules. We aim to lessen the burden of scheduling, and we are pleased that the shift approvals functionality and calendar integration have been beneficial. Your recommendation means a lot to us!