4.0
2.76K reviews
100K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image

About this app

Amcrest Cloud is an AI-powered cloud service designed to work exclusively with the Amcrest line of IP cameras, including the latest 4K models.

The service is a premium cloud video monitoring platform designed for the home and small business and includes cloud storage, advanced camera health checks, motion detection alerts and more! The Cloud AI module enables world class people, vehicle, animal and objection detection to power your cloud surveillance.
Updated on
Apr 10, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App info and performance and Device or other IDs
This app may collect these data types
Personal info and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.1
2.65K reviews
A Aron
November 4, 2024
It is a little clumsy, but does what it needs to do. My cameras do lose connection once in a while, would be nice if there was a feature to alert us when that happens. The app records and plays back the video as needed, but it is a very basic app. Update 1/12/23 The app can't keep me signed in. It loses connection after about 30 seconds of being logged in. 10/21/2024 The new version of the app does not allow me to download videos as it did in the past. The app keeps crashing.
5 people found this review helpful
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Amcrest Technologies LLC
October 24, 2024
Hello, There is a feature to alert you when it loses connection. Contact us, we definitely need to look into why it's disconnecting: cloudsupport@amcrest.com Update: Downloads is a known issue we hope to have fixed asap. Contact us and we'll notify you as soon as it is fixed.
Alison Miller
May 23, 2023
It works now because they send out an update. ['17] I added my camera, I followed the directions. It's not working. I now can't login. I don't know why their directions say one thing but the app does another and there's no clear way to fix it and there's no one that can help you. It keeps saying my username is incorrect when I know that it's not and it won't give you the chance to fix or reset it. I just uninstalled/ reinstalled the app and I still can't get it to work. ---Fixed now.
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Amcrest Technologies LLC
February 21, 2017
Contact us, we are here to help: cloudsupport@amcrest.com
M B
November 26, 2023
cameras are nice, better than the "standard" box set. the software isn't that polished. lot of work to setup. no way to setup push notifications to the phone app??? all I can do is email. I've used blink, much easier setup!!! my only reason to use armcrest now is I need the better cameras. $6 per camera is a lot for the cloud, others I've used are $15 a month for 5 cameras.
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Amcrest Technologies LLC
November 30, 2023
Hello, Push notifications are certainly available. It's all controlled in the app notifications settings for the Android OS. Contact us if you are still stuck: cloudsupport@amcrest.com

What’s new

- New add camera wizard
- Numerous other bug fixes and performance improvements
- Fixed crash during add camera process