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It is a little clumsy, but does what it needs to do. My cameras do lose connection once in a while, would be nice if there was a feature to alert us when that happens. The app records and plays back the video as needed, but it is a very basic app. Update 1/12/23 The app can't keep me signed in. It loses connection after about 30 seconds of being logged in. 10/21/2024 The new version of the app does not allow me to download videos as it did in the past. The app keeps crashing.
5 people found this review helpful
Amcrest Technologies LLC
October 24, 2024
Hello, There is a feature to alert you when it loses connection. Contact us, we definitely need to look into why it's disconnecting: cloudsupport@amcrest.com Update: Downloads is a known issue we hope to have fixed asap. Contact us and we'll notify you as soon as it is fixed.

Alison Miller
It works now because they send out an update. ['17] I added my camera, I followed the directions. It's not working. I now can't login. I don't know why their directions say one thing but the app does another and there's no clear way to fix it and there's no one that can help you. It keeps saying my username is incorrect when I know that it's not and it won't give you the chance to fix or reset it. I just uninstalled/ reinstalled the app and I still can't get it to work. ---Fixed now.
Amcrest Technologies LLC
February 21, 2017
Contact us, we are here to help: cloudsupport@amcrest.com

M B
cameras are nice, better than the "standard" box set. the software isn't that polished. lot of work to setup. no way to setup push notifications to the phone app??? all I can do is email. I've used blink, much easier setup!!! my only reason to use armcrest now is I need the better cameras. $6 per camera is a lot for the cloud, others I've used are $15 a month for 5 cameras.
Amcrest Technologies LLC
November 30, 2023
Hello, Push notifications are certainly available. It's all controlled in the app notifications settings for the Android OS. Contact us if you are still stuck: cloudsupport@amcrest.com