Very easy to use. The doctor I saw was very professional, helpful and straight to the point. Some people are complaining about inputting their birthdate and how long it takes. However, if you click on the year it will allow you to punch in your DOB. The wait time to see a doctor was less than 5 minutes. If you need to see a doctor on the fly, definitely give this app a shot.
I liked the Doctor. She was very helpful. It was very easy to use. The reason for 4 stars is because it is ridiculous that to get to the year of your birth, you have to scroll all the way back to, lets say, the 40's. You should be able to just type in the date. Then if you are on your spouse's insurance, you also have to scroll all the way back to their birthdate. Just ridiculous! They need to fix that!
I went ahead with 5 stars because the service was awesome. This was literally the best doctors appointment I have had in years. Dr. Gomez-Goldman was unbelievably caring and patient. She listened and took her time and did not try to rush. The only thing I would say about the Google play app for Android that almost knocked it down a star is that something must be done about the sign up process. On the app, to put in a birthdate, you have to scroll. I am 46 so I would have had to scroll the date back month by month to 1970. That's ridiculous. I switched over to my laptop instead where the sign up process was much simpler. The AmWell service is fabulous though and I would highly recommend it.
Took off two stars because inputting my birthday was ridiculously time consuming. Having to scroll back month by month to the 1970s instead of allowing me to input the date is idiotic. The rest of the experience was great.
The birthdate calendar widget needs to go - allow people to enter their birthdate directly or choose month day and year. Scrolling month by month back 40 plus years for both spouse and subscriber was a pain and took forever! Used it once - first time I tried, it couldn't access my insurance info and tried to charge full price.
Wasn't as scary as I thought... I'm a truck driver it is very hard for me to have time to see the doctor out here. This was easy, fast, effective in what I needed, without a long office wait.
Bug fixes and improvements