L B
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I pay my homeowners and umbrella annually, my auto, every 6 months. I'd LOVE it if your app allowed payment choices: monthly, quarterly, semi-annual and annual. When I tried to pay the full amount of my auto, it took a much smaller payment and wouldn't let me change it. Oh, and every time I use it, it asks me to update the app. When I try, there's NO update thtough Google Play.
84 people found this review helpful
Alicia Crawford
Pretty app, poor functioning. While it LOOKS good and is easy to use, the ease of use stops the moment you try to click on something. Anticipate sitting with a "loading" screen until the app crashes or your phone battery dies, because it's honestly not going to allow you to do anything. It happens in multiple phases of the app, but my current battle is with uploading photos in claims. I'm just going to allow our repair shop to take care of it because It's not worth half the battle with the app.
93 people found this review helpful
Scott Biermann
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Excruciating experience to try to file a claim. I got my claim to (mostly) save... I think... piecemeal. Had to re-enter some data (e.g. the accident description) at least 4 times as progress was lost repeatedly. Only some photos saved. I spent about an hour trying to enter/re-enter text and attach/re-attach photos for a claim. User experience was horrible; what should have been a simple task was confusing and the application didn't work properly. Spelling errors to boot!
125 people found this review helpful