American Family Insurance App

3.2
10.5K reviews
500K+
Downloads
Content rating
Everyone
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About this app

American Family Insurance makes it easier than ever to protect your dreams on the go. The newly enhanced MyAmFam app is packed with features, from roadside assistance to real‐time payment status. It’s never been more convenient to keep up with your home, car and umbrella American Family insurance policies.

Check out what the MyAmFam app can do for you:

View Insurance Policies at Your Convenience:
• Easy access to all your account details all in one place
• Access proof of insurance in an instant
• Use Fingerprint Authentication to log in easily and securely
• Get an Auto Insurance Quote

Set up and Manage Payments:
• Never miss a payment with auto pay
• Schedule payments right from the palm of your hand ‐ and it’s all done securely in the app
• Get in‐app payment reminders to pay bills
• View your upcoming payment schedule

Manage Your Policy Details:
• View policy and coverage details
• Easily view your auto insurance ID card by saving it to your device ‐ no signing in needed!

Access Your Insurance Information:
• Request a change for your contact information
• Make a policy change
• Manage your communication preferences
• Get in touch with your insurance agent

Claims & Accident Support:
• File a claim made simple
• Check the status of a claim
• Get roadside assistance
• Find an auto or glass repair shop

Ready to take the MyAmFam app along for the ride? Download it today!

About American Family
Based in Madison, Wisconsin, American Family Insurance offers vehicle, homeowners, life, health, business and farm/ranch and other property coverage. A trusted insurance provider in 19 states, American Family proudly supports customers to help them dream fearlessly.
Updated on
Oct 13, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 3 others
This app may collect these data types
Location, Personal info, and App info and performance
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.2
10.4K reviews
Joe Weiss
July 5, 2025
It's my opinion, but it would be nice if it could work with a wallet app, kind of like a credit card, AARP or other reward style card. It's a more used app so if the amfam was needed you could get to it easier just like the little paper cards you used to give us. We kept them in our real wallet, so it would make lots of sense to have it in our phone wallet. even a Widget on the phone screen would be better
13 people found this review helpful
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American Family Insurance
July 7, 2025
Your feedback means a lot to us! Thanks for taking a moment of your time to tell us about your experience.
Sue B
June 21, 2022
This app is pretty buggy. I have been unable to view/download policy declarations or make payments - it just returns error messages. I then log in to the regular Web site and can do what I need to do, so it's definitely the app's fault, not mine. It is useful for just looking at my policy or checking payment history, but it sucks at actually accomplishing anything.
49 people found this review helpful
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Justin Frederick
August 31, 2025
They need to add protections/protocols in place so 2 charges can't be charged from the same confirmation button in the start-to-finish payment process (forces users to go through the payment process again before allowing the pay confirmation button to be pressed again and gives an error message saying something like "payment already processed, to make another payment, go to the "pay bill" tab again."). I got double charged for only authorizing 1 payment and it may well cause me an overdraft.
Did you find this helpful?
American Family Insurance
September 2, 2025
Hi Justin! Thanks for sharing your feedback with us about your time using MyAmFam App. We'd appreciate the chance to learn more about your experience and share details with our team. Please email us at accountsupport@amfam.com.

What’s new

Thanks for choosing MyAmFam! Our newest version includes: • Performance and stability improvements * Please note that CONNECT customers are not able to use the MyAmFam app.